My Fitbit has stopped holding a charge. The Fitbit is less than two years old. I wear i...

GetHuman775678's customer service issue with Fitbit from June 2018

Help with my Fitbit issue
The issue in GetHuman775678's own words
My Fitbit has stopped holding a charge. The Fitbit is less than two years old. I wear it daily but can't now due to the issue. My daughter gave it to me for Christmas in **** and it has been great up until now. I have tried everything mentioned on the website but nothing works. I need help with this issue? Would Fitbit replace the watch or am I out of luck.My daughter can't afford to purchase me another Fitbit so I am reaching out to Fitbit for some help!
GetHuman775678 did not yet indicate what Fitbit should do to make this right.
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Fitbit

Customer service issue
Reported by GetHuman775678
Jun 12th, 2018 - 9 mons ago
I have an issue with Fitbit too
Fixed
Seen by 19 customers so far
Similar issue to 338 others
0 customers following this
Items needed
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Timeline
GetHuman775678 started working on this issue
Jun 12th, 2018 9:47am
GetHuman775678 indicated the issue is not fixed yet.
Jun 12th, 2018 1:14pm
GetHuman775678 indicated the issue is not fixed yet.
Jun 12th, 2018 1:54pm
GetHuman775678 indicated the issue is not fixed yet.
Jun 12th, 2018 2:02pm
GetHuman775678 indicated the issue is not fixed yet.
Jun 12th, 2018 9:42pm
GetHuman775678 indicated the issue is not fixed yet.
Jun 12th, 2018 9:43pm
GetHuman775678 indicated the issue is not fixed yet.
Jun 13th, 2018 5:43pm