I have a fitbit alta and it just stays stuck on the screen. I tried master resetting bu...
GetHuman-mackt's customer service issue with Fitbit from June 2018
The issue and preferred resolution, in GetHuman-mackt's own words:
I have a fitbit alta and it just stays stuck on the screen. I tried master resetting but the screen is not changing even while on the charger
I trust that Fitbit will make this right and come up with a resolution that is fair.
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Customer service issue
Reported by GetHuman-mackt
Jun 7th, 2018 - 2 mons ago
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GetHuman-mackt started working on this issue
Jun 7th 12:33pm