I have a fitbit alta and it just stays stuck on the screen. I tried master resetting bu...

GetHuman-mackt's customer service issue with Fitbit from June 2018

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The issue in GetHuman-mackt's own words
I have a fitbit alta and it just stays stuck on the screen. I tried master resetting but the screen is not changing even while on the charger
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Fitbit

Customer service issue
Reported by GetHuman-mackt
Jun 7th, 2018 - 6 mons ago
I have an issue with Fitbit too
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Seen by 2 customers so far
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GetHuman-mackt started working on this issue
Jun 7th 12:33pm