I have a Fitbit Ultra from **** that was set up on my account up thru today. I deleted...

GetHuman-bryanksm's customer service issue with Fitbit from May 2018

Help with my Fitbit issue
The issue in GetHuman-bryanksm's own words
I have a Fitbit Ultra from **** that was set up on my account up thru today. I deleted it thinking the Fitbit One would work, but it did not. Warranty email to get free replacement but in meantime I want to re-set-up my Fitbit Ultra. Instructions are impossible... *** page not found. Customer Service is escalating and it will be ** to ** hrs before I should expect email from the proper dept. Insane. New FB One dead, old Ultra cannot be set up?
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Customer service issue
Reported by GetHuman-bryanksm
May 27th, 2018 - 8 mons ago
I have an issue with Fitbit too
Seen by 2 customers so far
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GetHuman-bryanksm started working on this issue
May 27th, 2018 2:52am
GetHuman-bryanksm indicated the issue is not fixed yet.
May 27th, 2018 2:53am