FitBit refuses to accept my Wi-Fi network password. I’ve checked and triple checked num...

GetHuman-taylorme's customer service issue with Fitbit from May 2018

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The issue in GetHuman-taylorme's own words
FitBit refuses to accept my Wi-Fi network password. I’ve checked and triple checked numerous times and it will not connect. So I can’t synch music either. Also I got a small band with my device. Half of it fell apart and flew off somewhere in a store and I couldn’t find it. So I had to wear the larger band. That fell apart Today at Barnes and Noble and if my son wouldn’t have been beside me it would have fallen to the floor. They were securely in. Your bands are cheap. I just got this FitBit yesterday as a Mother’s Day present.
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Fitbit

Customer service issue
Reported by GetHuman-taylorme
May 11th, 2018 - a yr ago
I have an issue with Fitbit too
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GetHuman-taylorme started working on this issue
May 11th, 2018 1:11am
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May 11th, 2018 1:12am