I purchased my Fitbit Charge * using airmiles around the first of October ****. My issu...

GetHuman-m_mtracy's tech support issue with Fitbit from April 2018

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The issue in GetHuman-m_mtracy's own words
I purchased my Fitbit Charge * using airmiles around the first of October ****. My issue with this watch is the strap keeps coming unhooked from the watch causing a concern for me that I will lose my fitbit. My fitbit has a black strap. I think the serial number is ***F**B*B**A. I hope my fitbit has a warranty and Fitbit will send me a new strap.*Thank You,*Merlin Tracy*(***) ***-**** (H)*(***) ***-**** (C)
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Fitbit

tech support issue
Reported by GetHuman-m_mtracy
Apr 26th, 2018 - a yr ago
I have an issue with Fitbit too
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Seen by 18 customers so far
Similar issue to 9444 others
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Timeline
GetHuman-m_mtracy started working on this issue
Apr 26th, 2018 12:31am
GetHuman-m_mtracy indicated the issue is not fixed yet.
Apr 29th, 2018 9:31am
GetHuman-m_mtracy indicated the issue is not fixed yet.
Apr 30th, 2018 12:30am
GetHuman-m_mtracy shared this issue with others over email
Apr 30th, 2018 12:34am
GetHuman-m_mtracy shared this issue with others over email
Apr 30th, 2018 12:35am
GetHuman-m_mtracy indicated the issue is not fixed yet.
Apr 30th, 2018 12:36am