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FedEx Customer FAQ

Top Answers & How-to Guides

What is FedEx's Phone Number?

The question we are asked most often is about how to talk to FedEx customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

What is the FedEx delivery guarantee?

The FedEx delivery guarantee ensures that your package is delivered on time and in the condition promised. If your package is not delivered...
Ask any question you have about FedEx customer service, get an answer now.

Recent FedEx Customer Questions

I need to eliminate the requirement of a signature for delivery.

To eliminate the requirement of a signature for delivery, you can set your delivery preferences through your FedEx account. Look for options regarding signature requirements when you manage your shipments or deliveries. This can usually be done in your profile settings or during the checkout process.
Asked Dec 16, 2024 9:51 PM

Where is your Fed ex office in Fresno so I can pick up my pkg.

There is a link to the most up-to-date contact information right here on this page, where you can find the location of the FedEx office in Fresno to pick up your package.
Asked Dec 13, 2024 11:06 PM

How do I talk to a live agent at fed ex?

To talk to a live agent at FedEx, use the link provided on this page for the most up-to-date contact information. This will help you reach a representative directly.
Asked Nov 21, 2024 10:20 PM

The address on my package that’s being delivered is wrong. How can I correct it

To correct the address on a package being delivered, you can request a delivery change through the FedEx tracking page or the FedEx Delivery Manager tool. You may be able to modify the address if the package is still in transit and hasn't been delivered yet. Please note that there may be restrictions or fees associated with making these changes.
Asked Oct 5, 2024 3:22 PM

How do I contact someone about delivery service complaint

There is a link to the most up-to-date contact information right here on this page that you are viewing.
Asked Jul 12, 2024 8:41 PM

Help me with my FedEx customer service issue

Delivery Assistance

How Do I Redirect My FedEx Delivery?

Whether you are the shipper and need to update a shipping address, or you are the recipient and don't want a package delivered to your...

How Do I Report a Delivery Problem to FedEx?

To report a delivery problem with FedEx, you will have to contact their customer service department. here's some helpful tips to assist...

How Do I Let FedEx Know About a Missing Delivery?

FedEx have an incredible package delivery track record. If you have a missing FedEx delivery, you should check if the package was left...

Contact Information

How Do I Contact a Local FedEx Office?

Contacting your local FedEx office is easy and you have plenty of options. You may contact them on the phone, through email, or by...

Package Tracking

How Do I Track a Package with FedEx?

To track a package with FedEx, you can use a tracking number, reference code, TCN, or door tag. You can contact the call center or...

Delivery Time

How long does it take to deliver a package with FedEx?

The delivery time for a package with FedEx largely depends on the service and destination. FedEx offers a range of delivery options...

Delivery Scheduling

Can I schedule a delivery time for my package?

Yes, customers have the option to schedule a delivery time for their package with FedEx. This service is available through FedEx Delivery...

Shipping Options

What are the different shipping options available with FedEx?

FedEx provides a range of shipping options tailored to meet diverse customer needs. The company offers various services designed to 1. FedEx Express: This service offers fast and time-definite delivery for urgent shipments worldwide, utilizing air transportation and a global network. 2. FedEx Ground: This option is suitable for less urgent packages within the United States, providing reliable ground delivery with a shorter transit time than traditional ground services. 3. FedEx SmartPost: This cost-effective solution combines FedEx's network with the U.S. Postal Service for the final delivery, making it ideal for lightweight and non-urgent residential shipments. 4. FedEx Freight: For larger and heavier shipments, FedEx Freight offers less-than-truckload (LTL) and full truckload (FTL) services, providing customizable options for businesses of all sizes. 5. FedEx International: This option caters to international shipments, offering a range of services for businesses looking to expand their reach globally. Customers can select the shipping option that best suits their requirements, ensuring their packages are delivered quickly, reliably, and efficiently....

Package Restrictions

What is the weight and size limit for packages shipped by FedEx?

The weight and size limits for packages shipped by FedEx vary depending on the service type and destination. For domestic shipments,...

International Shipping

Can I ship internationally with FedEx?

Yes, FedEx offers international shipping services. As a global transportation and logistics company, FedEx has an extensive network...

Shipping Costs

What is the cost of shipping with FedEx?

The cost of shipping with FedEx varies depending on several factors, such as the destination, package dimensions, weight, and the speed...

Delivery Guarantee

What is the FedEx delivery guarantee?

The FedEx delivery guarantee ensures that your package is delivered on time and in the condition promised. If your package is not delivered...
We look to the FedEx issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
FedEx issues reported to GetHuman
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