Facebook Customer Service Issues

Hello, I'm Ruby. I recently discovered that someone has been using my name and phone number to access Facebook for the past 10 days. I don't have a Facebook account and I'm unsure of the person's identity. This individual is messaging others and sharing my photos, leading to frequent calls from unknown individuals. My number has been shared with around [redacted] people. Please address this issue promptly. Thank you.

On Saturday, 8/7, someone from another country asked for a private message on one of my posts. Curiously, I clicked on their profile but found no messages, so I closed it. Unfortunately, my Facebook account was hacked on 8/8; the hacker changed the email and password, making recovery attempts challenging. Despite submitting my driver's license, Facebook requires an accepted form of ID matching the account info. The provided email is not my original but the best way to reach me currently. Any hope of retrieving my Facebook page?

I am having trouble accessing my Facebook account. I forgot my password and attempted to reset it, but the recovery email has been changed. After submitting my ID to Facebook for verification, they provided a link to reset my password. However, when I click on the link, I am prompted to enter a 6-digit security code. Despite not entering any codes, an error message appears stating that I have entered too many codes.

Dear Sir/Madam, I am Mohd Arif, a user of Instagram and Facebook. Unfortunately, my accounts have been disabled due to unknowingly violating the guidelines. I kindly request the reopening of my Instagram and Facebook IDs promptly, as they are essential for my professional work. I appreciate your understanding and assistance in this matter.

I am facing an issue with my disabled Facebook account and have been struggling to find a solution. I am relieved to see that Facebook's Help Center has been updated, and there is live proof of successful account recovery. If anyone has faced a similar problem of a disabled Facebook account due to community standards, the solution is now available in Hindi for [redacted] and [redacted]. The process of appealing to the Facebook team for account reactivation is crucial, and it's a relief to know that the problem can be solved. If you are unable to use Facebook due to community standards issues, there is now a way to fix it in just one minute.

Recently, my Facebook account under the name Jo Ann Kirk Moorefield was hacked. The hacker created an account named Jo Ann Moorefield, which was later disabled after I reported it. However, now my original account seems to have been taken over as well. I hope to regain access to my account and find my photos intact. Please assist in reinstating my account.

Hello, I have encountered an issue with my personal account on Facebook. Despite my efforts, I have been unable to regain access to it. My account is significant to me as it contains contact information for my family and friends, as well as cherished photo memories. I believe my account was disabled in error as I have always adhered to the community guidelines and rules. I kindly request a review of my account to restore my access. Below are the details of my personal account: Email: [redacted] Name: Shubham Mangalwedhe Date of Birth: 25/05/[redacted] Phone Number: [redacted]

This morning, on Monday, August 9th, my account got hacked and was promptly disabled due to a violation of community guidelines by the hackers. When I try to resolve this, every link directs me to a page saying a confirmation code will be sent to my US mobile number, which I can't access currently since I moved to Germany last week. I can't find a way to request the code to be sent to my email. I've followed all the steps in the Help Center, but I keep ending up on the same page, whether on my laptop or phone. My work relies on my account, so it's crucial to regain access. I've attempted to reach out to Facebook via email or online chat without success.

I need help recovering my stolen Facebook account. My name is Shani Shuster Alhadeef. Someone compromised my account, changed the password, and added a new account in Arabic using my email and phone. When I try to reset the password, it leads to the new account. My business page is linked to my account, which I can no longer access. I've sent several emails without a response. Please assist me in recovering my account. Contact me at [redacted] or email me at [redacted]. Thank you.

On August 6th, I received an email stating that my Facebook account had been "disabled" with a final decision from them. They did not provide any details regarding what I had done wrong. Being in stage 4 kidney disease and on the National Kidney Foundation transplant list, my transplant team assisted in creating a story about my condition along with a donation link for potential donors. I shared this via email and Facebook, a platform I have been using for several years having many former students as friends. I believe my account was disabled due to sharing the donation link to find a kidney donor. While I understand links can be removed, I feel being completely taken off Facebook for this is harsh. I have tried reaching out to Facebook through various means without success. I came across a Google listing for Customer Service, but the number was disconnected. Additionally, the chat room seemed suspicious. Any assistance in understanding why my account was disabled and how I can regain access would be greatly appreciated. Thank you. - Darry Hood

I am facing an issue where I am not receiving the code on my phone to reset the password for a page that was deactivated some months ago. Although my messenger is open on my phone, I cannot recall the password. How can I fix this problem? Thank you in advance for any help provided.

I am facing an issue with my deactivated page. When I attempt to reset the password, the verification code fails to reach my phone number. Although the messenger app is still active on my phone, I am unable to recall the password. Could you please advise on how to resolve this situation? Thank you in advance.

I'm experiencing difficulties accessing my Facebook account after changing my email and password, leading to it being blocked. Despite following the instructions to unlock it by submitting my ID, I encounter an error when clicking on the provided link. Despite attempting to log in using the code sent via email, it indicates that the password is incorrect. I have also tried resending my ID but have not received a response. I am seeking assistance with this matter. Thank you.

I am experiencing difficulty accessing my Facebook account since last Thursday on both my computer and Infinix Hot 8 X650 smartphone. I keep receiving a message stating that my account has been hacked, although this is not the case. I am urgently seeking assistance to regain access to my account as I require it for work. User Name: Samate I. Email: samate_idrissa[at]yahoo.fr Phone: 07 57 37 36 18 Country: Ivory Coast (Côte d'Ivoire)

Hello, I have been using my official Facebook account for 8 years. Recently, my account got suspended, causing me significant trouble. I have important connections on the platform that I am now disconnected from. I abide by Facebook Community Standards and do not knowingly post anything illegal or inappropriate. I submitted a review to Facebook a week ago, but have yet to receive a response. The notification indicates I have limited time left to appeal before my account is permanently disabled. I urge Facebook to review and resolve my issue, assisting me in recovering my disabled account. Thank you, Email: [redacted] Full Name: Md. Aseer Intiser Niloy

I have two accounts, and I need to update one. However, I cannot do so because my email address and phone number have changed. The account has an inactive phone number, making it impossible for me to receive a code to update my information. I need access for legal reasons related to my attorney. The following address is my new one, where I can receive emails. Time is of the essence for me, so please assist. Thank you, Janet.

Hello, I am Triin Saarela. I recently had my Facebook and Messenger accounts hacked. I have tried multiple methods to recover my account, but have been unsuccessful as my email and phone number have been changed. The account, which is now controlled by a bot, is sending viruses to my friends. I am in need of assistance to regain access to my account. Thank you.

My Facebook account has been hacked. The hacker changed my mobile number and email address, so now when I try to login, the OTP is sent to the hacker's number. I can't access my account on my device, and the hacker is blackmailing me. Dear Sir or Madam, please help me delete my account permanently. It's crucial for my life. Please delete it urgently. Thank you.

After resetting my phone, I reinstalled the Facebook app and logged in, expecting the two-factor authentication code via SMS. Despite requesting multiple resends due to not receiving the code, none arrived. Facebook notified me of having attempted too many times and to wait, yet the situation remained unresolved.

Hello, I hope you're doing well. I'm reaching out to inquire about the process of unlocking my Facebook account. It was recently locked due to multiple failed login attempts with an incorrect password. Despite uploading my national ID card several times, Facebook has been unable to verify my identity and recover my account. I find this situation disappointing coming from a large platform like Facebook. I kindly request your assistance in resolving this matter promptly and unlocking my account. Thank you.