Facebook Customer Service Issues

I am experiencing issues recovering my Facebook account after it was hacked. The hacker changed the phone number and enabled two-factor authentication. Despite resetting my password, I am unable to access the code needed to regain entry. I followed Facebook's identity confirmation process by submitting a copy of my driver's license, but the platform continues to request the elusive code. Thus far, my attempts to seek assistance from Facebook support have been unfruitful in resolving this matter.

My Facebook account has been compromised. The hacker has altered the email and phone number linked to my account and is sending out spam messages. I am concerned about losing access to my account and wish to regain control and enhance its security. Due to the changes made by the hacker, I'm unable to simply update the email. This account holds significant memories, and I am eager to reclaim it. Please note that the email I am providing is different from the one originally associated with my account.

I need help resetting my Facebook password. I accidentally used my school email to create my account, which is now disabled. When I tried to change it, the system said my other email was linked to another account. I got that fixed, but my school email got disabled before I could update my information. Now, I can't access my Facebook account linked to the school email and I can't remember the password. The email linked to the account is [redacted] If you have any solutions, please reach out to me promptly. Thank you in advance, Abbey M.

Hello, I wanted to share my recent experience with trying to regain access to my Facebook account. On August 5th, I encountered an issue with my account being locked out due to 'unusual activity.' I followed all the necessary steps, including uploading my ID and securing my login details. However, once I received the account recovery email with the specific links, it seemed to loop back to the beginning, prompting me to confirm my identity repeatedly. This repetitive cycle has been quite frustrating as I strive to regain access to my account. If anyone has insights or knows a helpful Facebook support email to assist with this matter, I would greatly appreciate the guidance. Thank you in advance for any assistance. Maya

Hello. On 04/08/[redacted], my Facebook account was targeted in a hacking attempt. Thanks to Facebook's prompt message, I was able to report and block the operation and subsequently change my password. I managed to regain control of my Facebook account but lost control of my restaurant's professional Facebook page (LA BUFALA). I have contacted Facebook's technical support, but I have yet to receive a response. Please assist me in regaining control of my Facebook and Instagram pages.

Last night, I received an email notifying me that my Facebook account may have been accessed by someone. To secure my account, I was requested to answer a few questions and change my password. Shortly after, I got another email stating my password had been changed. Clicking on the link provided, I followed the steps to verify my identity through a code sent to my phone. However, upon changing my password, I found my account disabled. After undergoing Facebook's review process, submitting my ID and name, they permanently disabled my account despite my innocence. As my Instagram is linked to Facebook, I now face issues accessing it and await verification for that account. I am in need of assistance with resolving this matter promptly.

I need assistance regarding my hacked Facebook account under the name "Jan Houska". Upon logging in on July 25, Facebook indicated a policy violation and blocked my access. A friend noticed a profile picture change by the hacker, making my account appear suspicious. Despite several attempts over the past 14 days to regain access and provide identity proof, Facebook informed me today that the account remains blocked with no chance of reversal. Furthermore, an unauthorized deduction of CZK 2,[redacted].54 from my payment card occurred. As there were no recent promotions, it seems this, too, is linked to the hacking incident.

Hello, I am part of the Oregon Symphony team, and we are currently experiencing difficulty accessing our Instagram account. The recovery code is not reaching our designated email ([redacted]), preventing us from recovering our account. Despite multiple requests for assistance submitted in the past few days, we have not received any responses. As this matter is crucial to our organization, we kindly request your assistance in escalating this issue or guiding us to the appropriate contact for support. Thank you.

Dear Sir, I am writing to inform you that my official Facebook account, which was linked to my Instagram account, has been disabled without any reason. I have already submitted a request to the Facebook team, as I always adhere to the community guidelines by not posting any illegal or explicit content. My account details, including my name (Akash Saini), email ([redacted]), mobile number ([redacted]), and password (tinkusaini), all match the information on my official documents. I kindly request your assistance in recovering my account promptly. Thank you, Akash

Dear Facebook, I recently recovered my hacked account using the Gmail linked to it, but now find it locked with the hacker having changed my date of birth. Despite having the correct original date of birth, I am unable to unlock my account. I have the current phone number and Gmail linked to the account and the old date of birth. Please assist me in regaining access to my important account. I am seeking help from the Facebook security team to verify my account through the current Gmail and phone number associated with it. Details of my account: Account Name: Md Tuhin Old Birthday: 25/12/[redacted] Gmail: [redacted] Phone Number: [redacted]9 Thank you to the Facebook security team for your assistance.

I suspected that my account might have been hacked when I received notifications that my friends liked a video I didn't post. I chose to log out of all devices, but I found that my messenger was still logged in. Attempting to change the password in messenger required the current password, so I logged out of messenger as well. When trying to log in with my phone number, it says the number doesn't exist. I even asked a friend to help me report the issue, but there was no resolution. I am specifically looking for the option to log in with a reset code, but unfortunately, I can't find that option. I have the phone number I used to register my Facebook account and I'm willing to verify my identity if necessary. I would greatly appreciate any assistance you can provide.

Hello, I noticed on July 21st that I received an email from Facebook stating that my account password was changed from Calgary AB, while I am in Winnipeg MB, Canada. It seems like someone attempted to hack my account. I received an SMS directing me to change my password, which I did using the link provided. However, on the same day, my Facebook Marketplace was completely blocked, and I am unable to see or post anything. I haven't violated any policies, received any complaints, or dealt with returns. I consistently maintained a five-star buyer rating. I am concerned about the unjust suspension of my Marketplace account. I have contacted Facebook support five times but have not received a response. Please assist me in resolving this issue and restoring my Marketplace access. I appreciate your help. Kindly investigate this matter at your earliest convenience. Thank you, Uditha E.

Dear Sir, I greatly appreciate your app and value it highly. If my account or comment was mistakenly banned, I sincerely apologize for the error. I kindly request the reactivation of my Instagram account. I am grateful for your assistance in resolving this matter. Best regards, Yogesh K. Instagram ID: kyogesh998 Email: [redacted]

Dear Facebook Team, My name is HaNeeF KhaN, and I have been an active Facebook user for the past 5 years. Recently, my account was unexpectedly blocked, and I followed all the necessary steps to verify my identity as requested by Facebook's security system. Unfortunately, after a considerable amount of time, I have yet to receive any communication from Facebook regarding the status of my account. My account was in full compliance with Facebook's rules, and it is concerning that it has been permanently deleted without any explanation or notification. This account holds significant importance to me as it is linked to my business activities and connected with all my friends and family. I have provided all the requested identification details and hope for a swift resolution to reopen my account promptly. Thank you for your attention to this matter. Sincerely, HaNeeF KhaN

Dear Facebook Team, I am HaNeeF KhaN, a long-time user of Facebook. Recently, my account was unexpectedly blocked, and despite following the verification process, I have not received any communication from Facebook regarding the status of my account. My account has been a crucial part of my business and personal connections over the years, and I am eager to have it reinstated promptly. I trust that the information I provided for verification is sufficient for the restoration of my account. Your prompt attention to this matter would be greatly appreciated. Thank you, HaNeeF KhaN Email: [redacted] Date Of Birth: 12/10/[redacted]

My name is Kyrsten, and I am seeking assistance to regain access to my Facebook account under the name Kyrsten Jerousek. Unfortunately, I was hacked on Monday, August 9th by someone I know named Tara Smith. She acquired my login information by deceitfully claiming to send me money through Cash App. Following that, she altered my email, password, and logged me out of Facebook, prompting me to log in again by stating that my session had expired. Despite my attempts to regain access by reporting her page and verifying my identity, I have encountered various technical issues such as pages not loading, errors appearing, or being denied access. I even sought help from a Facebook support professional to no avail. I desperately need to recover my account as it contains important photos, personal details, and serves as my primary means of communication with some family members. Any assistance in resolving this matter and reclaiming my account would be greatly appreciated.

I'm starting from the beginning. My Facebook account was originally created to manage and control access to certain app permissions via the main login method. Unfortunately, after sharing this account with someone, they chose to retain ownership along with all associated data. Despite the situation seeming resolvable, I am unable to regain access because the recovery email is obsolete, and the password associated with it has slipped my memory. Although my phone number is still linked to the account, I am required to authenticate through the inaccessible email. I am open to any suggestions that may help me prove my ownership or establish the account's creation date. I feel that having this information would assist me in retrieving what I have lost. Earlier today, upon my login attempt, it appeared that the password had been recently altered. Additionally, my efforts to recover the account using my phone number seem futile as this feature may have been disabled. The linked email for this account is [redacted], and I possess the last known password, which unfortunately has not been accepted by Gmail.

I received an email on Sunday regarding my FB Security Code being requested, which was not done by me. I was then locked out of my FB account. Despite trying to change passwords, I inadvertently set up a new account, which was not my intention. Fortunately, I managed to regain access to my original account and deactivated the unintended one. However, when deactivating the extra account, my original one got deactivated instead. Now, I am unable to reopen my original account. A computer expert advised me to delete the accessible account and attempt to recover it through a series of steps. This is concerning as if unsuccessful, I could lose access permanently. I am seeking assistance to resolve this issue.

I am encountering an issue logging into my Facebook account under the name Eric Chu. The linked email addresses are [redacted] and [redacted] When attempting to log in, it required login approval and account verification. The first method asked for verification via phone number, however, I cannot access it as the number is from Korea and no longer in use since I am now in a different country. The second method is also inaccessible as the first email was associated with my previous school that I have since left, rendering the email unavailable. The second email is likewise inaccessible as it is linked to the unavailable phone number. I am seeking assistance to regain access to my Facebook account. Feel free to ask me any necessary questions to verify my ownership of the account.

Good morning, I am Yvette Rautenbach, the owner of YR Makeup Artistry. Unfortunately, my business page was hacked through my email account on the 7th of August [redacted]. The email account that was compromised is a mailbox account connected to webmail. The hackers accessed my email account, which is linked to my FB account. Once they got in, they changed both my email and FB passwords, leaving me locked out. Without access, I cannot reclaim my profiles. Despite trying all options to reset my passwords, I have been unsuccessful. I kindly request your assistance urgently. You can reach me at [redacted] Your prompt help is greatly appreciated as this hack is impacting my business. Thank you, Yvette Rautenbach