Facebook Customer Service Issues

I am seeking help to recover my disabled Facebook account. I want to know the steps to enable it, especially in [redacted]. I am looking for ways to recover my Facebook account without the need for email or phone numbers. Additionally, I am interested in learning about how to retrieve a deleted Facebook account or page. Any tips on how to prevent my account from being disabled in the future would also be appreciated. Thank you.

I am having trouble accessing my Tharini Sulakna Wickramasekera account. My login is [redacted] and my password is sulakna@[redacted]#. I have provided Facebook with my national ID and passport information, but my account is still inaccessible. I believe this might be due to a misunderstanding or possibly someone trying to hack or report me out of jealousy. I need my account back as I have important pages running, including a shoe outlet and CityExpress money transfer in Sri Lanka. Please help me resolve this issue promptly. I apologize for any inconvenience and hope to have my account reinstated soon to continue my online work. Thank you for your attention to this matter during these challenging times.

I've been bombarded with advertisements from an advertising company associated with Fred Meyer Corp, Harris Teeter. Their age-specific ads keep flooding my newsfeed. After trying to adjust my birth date to control the ads, my account got disabled. I was asked to provide identification to reactivate it, but I still haven't received any updates. I'm a 70-year-old and not interested in the products they're targeting me with like hygiene items, makeup, or children's cereals. Any assistance would be greatly appreciated. Thank you in advance for your help.

I am experiencing difficulty accessing my Facebook account. When attempting to log in, I am prompted to enter a new password, but the one requested is my most recent. Following this, I select "reset password" and opt to receive the verification code via email; however, I am not receiving the code in my inbox. This issue seems to extend beyond Facebook as I have encountered similar problems with other accounts. Due to poor cell service at my home, I brought my devices to a friend's place with both Wi-Fi and stronger cell reception. While I successfully received a text code for other accounts, Facebook posed a challenge because the recovery security was set up with my landline, a number I recall being unable to use for Facebook account recovery. This predicament leaves me unable to reset my Facebook password, as the email codes seem to be blocked from reaching my inbox, rendering me locked out of my account.

There has been an issue with a scammer using my brother's Facebook account on Messenger, pretending to be him. Many family members have received messages from the scammer asking for personal information. The scammer is using a phone number, [redacted], for contact. Unfortunately, I fell for the scam and shared my details, but I realized it when they asked for a selfie for "ID.me." I am taking steps to protect myself, but how can we prevent this from happening to others?

I have been bombarded with frequent ads in my newsfeed from an advertising agency linked to Harris Teeter and Fred Meyer Corp. The ads are targeting specific age groups and are overwhelming. I tried to update my birth date in my profile to address the issue, only to find out my account was disabled. I submitted my identification last October [redacted] to verify my age but have been unable to regain access to my account since then. When I attempt to log in, I receive a message stating that if I am deemed underage, my account will remain disabled due to violations of the Terms of Service. As a seventy-year-old, I am not interested in the products being advertised to me. My profile and content should clearly show that I am of age. Thank you. - batalaska

I have encountered a frustrating issue with a recent order I made on Facebook Marketplace for an iPad. Upon checking the supposed shipping number provided by the seller, I discovered that the item was marked as delivered a day prior to my order date, rendering delivery before I bought it physically impossible. Despite my efforts to seek a resolution through Facebook support pages and submitting a problem report, I received an automated response stating the item had been delivered and offered no further assistance. I am now without the $[redacted] iPad and unable to contact any customer service representative for help. Please reach out to me at [redacted] or email me at [redacted] My account page, facebook.com/pablito.triie, may offer additional insights into the situation. Your prompt attention to this matter would be greatly appreciated.

I have been blocked from the marketplace and all other selling platforms, including my own page "Grace in Store Swap Meet," without any explanation. I operate a non-profit with my church named Grace in Store and have been actively selling items online during Covid to support our community initiatives. Recently, I have been attempting to find a used truck for a homeless individual named Donald who frequents our food pantry. It appears he might have shared my phone number with a Facebook car salesperson, leading to a possible security breach. The lack of clarity on the issue is disheartening, and the unfulfilled promises of a response within 24 hours or 7 days from the marketplace are disappointing. This situation is unjust and demoralizing. I request prompt resolution or at least an explanation for the actions taken against my account. I value the platform but the current experience makes me question its worth.

I suspect my Facebook account has been compromised as there are signs of unauthorized activity. To secure your account, visit the page provided. Follow the instructions to change your password and review recent login activity. Signs of a hacked account may include email or password changes, alterations to your name or birthday, unknown friend requests, unauthorised messages or posts on your behalf. Take a look at the tools and tips offered to enhance your account's security. It's essential to safeguard your account from potentially harmful software. In case your email linked to the account is altered, it can be reversed by following a special link sent to your previous email address for verification.

A few weeks back, my Facebook account got hacked. The hacker changed my email, phone number, and password. After going through a process and submitting my identification, I managed to get my email back. However, logging in was still a problem due to the changed password. Frustrated, I couldn't reset the password until today when I visited Facebook.com/hacked and successfully changed it. I was relieved to receive the email confirming the change, but my excitement turned to dismay when I couldn't log in. Facebook prompted for a 6-digit code from a phone number I no longer had access to. Feeling stuck without my eleven years' worth of memories, I'm at a loss. Contacting Facebook seems impossible, and I'm desperate to regain access to my account.

Hello, I have been experiencing an issue for several months now where I cannot post to Instagram using Facebook Creator Studio. When I try to upload a video, the loading bar shows a zero error and the media does not import to Creator Studio. I discovered that connecting my Instagram account to a Facebook business page initially resolves this, but when I attempt to publish via Creator Studio, nothing happens on Instagram. Shortly after, I receive an error message on Creator Studio. I have attempted to fix this using different browsers and devices without success. Additionally, when trying to disconnect and reconnect my accounts, I often encounter errors preventing me from doing so. I have been struggling with this for months and tried various solutions to no avail. Any advice or assistance would be greatly appreciated. Thank you.

Dear GetHuman, Facebook, and Instagram, I hope this message finds you well. I am reaching out to inform you that my Instagram account has been disabled, and I am unsure why. Despite being told it would be restored within 24 hours, nothing has changed. I have completed the verification process by submitting a photo holding a code, but the issue remains unresolved. My name is Somtochukwu Lady-Diana Okoye, and I am an Economist, Professional Model, and Humanitarian. My Instagram account serves as a portfolio of my work and accomplishments. As a young woman striving to build a meaningful future in Nigeria, the delay in restoring my account jeopardizes job opportunities for which I have dedicated over 7 years of hard work. Should my Instagram not be restored today, I risk missing out on these crucial opportunities. I have included my Instagram URL www.instagram.com/somtochukwunigeria, Instagram Username: somtochukwunigeria, and my telephone number: [redacted]5 for your reference. I kindly request GetHuman's assistance in expediting this process and forwarding this message to the appropriate teams at Facebook/Instagram. I eagerly await your response. Thank you sincerely.

Dear Team, I believe my Instagram account was mistakenly disabled or deleted by Instagram. Someone may have unjustly reported my photos due to their own grudge. I have attempted to reach out through forms and emails multiple times but have received no response for over a week. I really want my account back as it holds many memories for me. Please assist me in resolving this issue. Account Info: Username: pathan_sufiyan_04 Email: [redacted] Phone Number: +[redacted]04

I deactivated my Facebook account in January and now I'm trying to reactivate it. I've reset the password because I couldn't remember it, but it's asking for a code from the generator which I can't access since I've changed my mobile and number. My old mobile number was [redacted]9 on a Huawei Pro 30 and my new number is [redacted]6 on an iPhone 11. I believe my backup email is either [redacted] or [redacted] My full name is Alexandra Skwarnecki-Cokeley, but I go by Ally Coke on Facebook. I've tried to recover my account using my driving license and passport, but Facebook hasn't accepted the photos. I'm not sure what to do next.

Hello, Two nights ago, I was chatting with someone I recently added as a friend on Facebook. They asked me what I would do with $[redacted], and I shared that I planned to buy things for my 20-month-old son. They then requested my PayPal account details, Facebook email, password, and phone number. Despite feeling uneasy, I proceeded, even changing my 2-step verification settings and sending a screenshot of my ID. When I learned that a number from Nigeria had logged into my account, I realized something was wrong. Now, my Facebook account has been compromised, and the person is posting unauthorized content. I urgently need help recovering my account, where I store precious videos and photos of my son and family events. My profile name is Loey Mai, and my Facebook email is [redacted] You can contact me at [redacted] for further assistance. Thank you for your help in advance.

I am Patti Thompson, a Herbalife representative. Unfortunately, my page has been hacked, along with my email at [redacted] Someone is impersonating me and causing these issues. This is frustrating, and I want it resolved. I do not sell dogs; that is a false accusation. Please contact me at [redacted]

My Facebook account has been hacked. Scams are being advertised on my stories, and the hacker changed my phone number and email, preventing me from resetting my password. They are posing as me, contacting my friends, and trying to trick them into scams. My friends have already lost money, and many are reaching out to me about it. The hacker also has a copy of my ID. Despite reporting the issue, Facebook has not resolved it. I created a new account to inform my friends that I am not behind the messages. I am worried about the harm this situation is causing, especially since my business page is linked to the hacked account. I'm desperate for help!

I have been struggling to access my business account for months now. Every time I attempt to log in, it locks me out of all my Facebook accounts for a while. This issue has even affected my computer guy, who usually can solve any problem. Despite our efforts, we keep encountering a message about too many redirects or missing pages. Today, I briefly accessed my page using a friend's computer, but as soon as I tried to change the password, the problem resurfaced. It appears that my business account might have been locked due to not having a personal Facebook page. I have tried to have my dad help, but he was prompted to get approval from the admin (me), which I can't do since I can't access the page. This situation is becoming overwhelming, and if I can't regain access soon, I may need to ask someone else to post on the page informing visitors to use other platforms instead. The page in question is facebook.com/youarethehealer.org.

I set up a new Hotmail account 9 months ago and connected it to my Facebook. Unfortunately, I can't access my Hotmail account because I've forgotten the password. This is troublesome because my Facebook account was linked to that Hotmail, and now I can't log into Facebook either as I've also forgotten that password. Facebook is sending a confirmation code to my inaccessible Hotmail for password reset. I need assistance to regain access to my Facebook account so I can reset the password. Although I am logged into Facebook on my phone, I can't remember the password to log in on my computer or another browser. My phone number is on my Facebook profile, but I am not getting any account recovery codes. I would appreciate any help you can provide.

My account was hacked back in February, and the hacker changed the email address associated with it, preventing me from resetting the password. Recently, the hacker posted from my account, identifying themselves as being in Hanoi, Vietnam. They changed my name to Đinh Xuân Thanh and replaced my profile picture with one of my photos. Despite my girlfriend's reports of the hack, Facebook has not taken any action. I urgently need assistance with this issue, as the hacker now has access to my personal information and my friends' accounts. Your prompt attention would be highly appreciated.