Facebook Customer Service Issues

Yesterday, my personal Facebook account got disabled. Facebook stated that I violated their guidelines by posting something, which I didn't do. I didn't even recall posting anything yesterday. I tried to request a review, but the phone number associated with my account is inactive, so I can't receive any verification code. Contacting Facebook through this forum is my only option. Kindly look into this matter and restore access to my account. Thank you.

While I was setting up my business account, it suddenly got disabled halfway through the process. I was only inactive for about 10-15 minutes before I got a message saying my account was under review even after submitting the required verification photo. The message stated that my account would stay disabled if it didn't meet their Community Standards. It mentioned that they prioritize user security and that I wouldn't be able to access my account until the review was completed.

My account got hacked, and the hacker changed the recovery email and phone number to theirs. I realized it was hacked within 20 minutes, changed the email back, and updated my password. However, I'm unable to verify the password change as it requires a phone number or an "Authenticator app," which I can't access since it was altered. I've reached out to Facebook, submitted my government ID twice but still can't regain access to my account. I rely on Facebook to access various other accounts, so any assistance would be highly appreciated.

Facebook disabled my account, suspecting someone else is using the same phone number. I also have my number listed as a backup on my son's account. I don't believe anyone is trying to hack me. They requested my ID to confirm ownership, but my Facebook name differs from my ID. I've had this account for years, from a time before using stage or model names was allowed. I need to regain access as it's linked to my business page. Any advice on resolving this issue would be greatly appreciated. Thank you.

Subject: Issue with Adding Multiple Addresses on Marketplace Hello Support Team at Facebook, I hope you are doing well. I wanted to bring to your attention an issue I've encountered while trying to place ads on Marketplace. Living between two residences - one at 8 Ringtail Close Belmont NSW [redacted] and the other at 1/50 Parkes St Tuncurry NSW [redacted] - I have found it challenging to include both addresses in my listings. It seems that the system does not allow for the utilization of multiple addresses for different ads. This restriction makes it difficult for me, as I need to specify the location relevant to each listing. Given that we frequently move between our homes, it would greatly help if there was a way to indicate our current location with each ad. Your assistance in addressing this matter would be highly appreciated. Thank you for your attention to this issue. Warm regards, Jerry and Lara Nakanzy

Hi, my name is Vivian U. I used to use Oops (my old mobile phone) and now I have a new phone (Samsung mobile phone). When I tried to log in on my new mobile phone, I was prompted to choose a friend to get a code, but I can't remember who I chose. Facebook is also asking for an email which I can't recall. Could you please help me access my account on my new phone? Email: [redacted] Phone: [redacted] Thank you, Vivian

Hello, I am a genuine user of this account and I always adhere to the guidelines of the Facebook community. Despite accidentally uploading my ID to Facebook's protection system, I have provided all necessary identity information. I hope that this will be sufficient for you to reopen my Facebook account. Please review my appeal and consider reopening my account. Thank you.

I require assistance in regaining access to my disabled Facebook Ad Account under the handle "NimbusPlanter [redacted][redacted]". My Facebook Ad Account was disabled due to alleged non-compliance with Facebook's Advertising Policies and other standards. I have always made sure to adhere to these guidelines. I kindly ask for the reinstatement of my Facebook Ad Account and a detailed explanation of the issue at hand. Thank you for your support in advance.

Hello, I have struggled to reset my password for the past day. It was functioning normally yesterday but suddenly stopped working. I have attempted numerous times to reset it, leading to me forgetting all my passwords. I am a pensioner with limited computer skills. This account is my main way to keep in touch with friends. My email is [redacted], and my mobile number is [redacted]. Thank you for your assistance.

Hello, I am experiencing an issue with my Facebook account. I have submitted the necessary information such as my real photo, ID card picture, and screenshots but my account is still under review. The message I am seeing states, "Reviewing your information may take longer than usual." I kindly request for your assistance in reopening my personal Facebook account as soon as possible. Thank you.

Dear Sir/Madam, I am writing on behalf of Jektis Travel. Our Facebook page, managed by "Baha Jektis," was unexpectedly disabled on December 1st due to an incorrect birth date that made the account appear younger than 13 years old. I have attempted to rectify this by submitting my passport ID, but encountered an error with the form. Please see the attached copy of my passport for verification purposes. The deactivation of our page has had a severe impact on our business, employees, and their families, especially during these challenging times of the pandemic. Your prompt attention to this matter is greatly appreciated, as the situation has become unbearable for us. Thank you in advance for your understanding and assistance. Warm regards, Monem Ghrairi Manager JEKTIS TRAVEL 89 Av H Bourguiba Ariana [redacted] Tunisie Tel +[redacted] 71 [redacted] [redacted] GSM: +[redacted] 98 [redacted] [redacted] WhatsApp - Viber: +[redacted] 98 [redacted] [redacted] Email: [redacted] Email: [redacted] Website: www.jektistravel.com

Hello, I am Monem Ghrairi, the manager of JEKTIS TRAVEL, a Travel Agency. Our Facebook page, managed by "Baha Jektis," was disabled on December 1st by Facebook's team for an incorrect birth date, which supposedly made the account younger than 13 years, resulting in the page's deactivation. I am attempting to demonstrate the error and my actual age (well above 13 years). However, I encountered an issue while trying to upload my ID due to a form error on your platform. The deactivation has had a detrimental impact on our business, our employees, and their families during this challenging pandemic. We sincerely hope for your understanding and prompt resolution, as the situation has become unbearable. Your help is greatly appreciated. Best regards, Monem Ghrairi Manager JEKTIS TRAVEL 89 Av H Bourguiba Ariana [redacted] Tunisie Tel +[redacted] 71 [redacted] [redacted] GSM: +[redacted] 98 [redacted] [redacted] WhatsApp - Viber: +[redacted] 98 [redacted] [redacted] E-mail: [redacted] Website: www.jektistravel.com

My account was disabled because I submitted many Ad accounts that were rejected multiple times. After following the review section, my account was reactivated but then disabled again. This was due to my ignorance, not fraud. I am new to Facebook's policies and compliance, but I now understand them. I promise to comply with Facebook rules from now on. I apologize for any inconvenience my past ignorance may have caused. Thank you for your assistance and I greatly appreciate it. Thank you.

Hello, I am facing an issue with our Facebook business page, The Village Kitchen in Edwinstowe. The owner and editor are suddenly unable to access the messages. A notification keeps appearing stating, "The page you requested cannot be displayed at the moment. It may be temporarily unavailable, the link you clicked on may be broken or expired, or you may not have permission to view this page." This problem is impacting our ability to receive and process orders through messages. Your assistance in resolving this matter would be greatly appreciated. Thank you, Bar McLullich.

I no longer have access to the account that was the sole admin of my Facebook Business Manager because it was suspended. The account was set up for me under the business name, which I now understand likely triggered the suspension. This account was crucial as it managed the Business account and the primary company page. Unfortunately, I have no backup access to either, as the suspended account was the only admin for both. I am eager to find a way to regain access as the business page is vital to me, and I am also unable to retrieve any advertisement invoices without access.

I left a comment saying we would see someone screaming like a coward, and you suspended my account for 30 days. People have called me names with no action from you. This is the fourth time my account has been restricted. You claim there aren't enough staff to handle complaints when I disagree. This is limiting my freedom of speech. I haven't said anything as severe as others. Please reply to me via email regarding this matter.

I am experiencing difficulties with my Facebook account. For some reason, it has disappeared for both myself and my friends. After submitting my ID, I received a message stating: "We Received Your Information Thank you for sending your information. We have fewer people available to review information due to the coronavirus (COVID-19) pandemic. This means we may be unable to review your account. We apologize for any inconvenience." I have not violated any terms, haven't posted in weeks, and the issue occurred after attempting to create a look-alike audience in my business manager. Now, there are uncontrollable advertisements running in the background, costing me $30 a day with no way to manage them. I need help in restoring my personal account and regaining control over my ads manager.

Hello, I need help accessing my Facebook account as my ex-wife has control over it. She can access all my messages and emails. The email address associated with my account is my ex-wife's, not mine. My name is Rick Timmons and my new phone number is not linked to my account to prevent unauthorized access. Please send a password reset to my new email address, [redacted], or reach me at [redacted]. I no longer have access to the old phone number and email on my profile. I need to secure my account to prevent my ex-wife from accessing it. Thank you.

Hello, my name is Lisa Tillman. I am encountering a problem trying to access my Facebook account. Unfortunately, I am unable to receive verification codes due to not having access to my previously linked phones. Additionally, Facebook is claiming they have no accounts linked to the email address I provided. The phone numbers associated with my Facebook and Google accounts are [redacted] and [redacted]. I suspect my fiance might have made changes to our accounts when he couldn't access his. He reset my password, thinking I had changed his for Facebook and Messenger access. This situation has prevented me from accessing my account to read important messages from my daughters. I have tried the "forgot password" option, but I am unable to receive the verification code because my phones are not functioning. Despite the location being accurate, Google is also unable to verify me without a familiar phone. I have been residing in the same location for two years while using Facebook. Please, I am in desperate need of assistance to regain access to my account.

I encountered difficulty logging into my tablet due to an incorrect password. Facebook prompted a reset that I initiated but was then notified of policy violations. Subsequently, I was logged out on my phone and faced an age restriction issue while trying on my laptop. Despite providing a photo ID, I am still unable to access my account. I am 63 years old and recently posted about Humane Society donations and my blooming Christmas cactus. I did not receive SMS messages, and by the time I got the email, it was too late. I simply wish to thank a friend and inquire about missing messages. Can my Facebook profile be reinstated? How long will it remain disabled, and why was this action taken?