I can't access my Facebook account because of an error message everytime I try to login...

GetHuman-sky_jt's customer service issue with Facebook from November 2020

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The issue in GetHuman-sky_jt's own words
I can't access my Facebook account because of an error message everytime I try to login saying "sorry something went wrong" it's been * days now.**What happened is that I got a temporary post block for * days, that should only prevent me from posting or sending messages but once I click continue after I see the block message I get the error message "sorry something went wrong" "go back" and it's never ending cycle, the block was supposed to be for * days, it's * days now and I still see the same thing, it's not counting down or going away even tho the duration of it has ended and again even with the block I'm supposed to still be able to login.**Note* this is happening with everyone who gets a temporary block starting last week not just me so it seems like a general glitch or something.

GetHuman-sky_jt did not yet indicate what Facebook should do to make this right.

How GetHuman-sky_jt fixed the problem

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Facebook

Customer service issue
Reported by GetHuman-sky_jt
Nov 3rd, 2020 - 9 months ago
Not resolved
Seen by 22 customers so far
Similar issue to 143414 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License

Timeline

GetHuman-sky_jt started working on this issue
Nov 3rd, 2020 10:02pm
GetHuman-sky_jt indicated the issue is not fixed yet.
Nov 4th, 2020 2:08am
GetHuman-sky_jt indicated the issue is not fixed yet.
Nov 4th, 2020 2:09am