receive an email from facebook telling me somebody try to access my account and you blo...

GetHuman-vfriolet's customer service issue with Facebook from November 2020

Help with my Facebook issue
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Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman-vfriolet's own words
receive an email from facebook telling me somebody try to access my account and you block my account send picture and received temporary password. Follow instruction given to unblock my account with new password and account still block. send and email recently and see you respond:Hi,**Thanks for submitting your ID. However, we can't confirm your identity until you provide an ID.**To see a list of IDs we accept, please visit the Help Center:*https:**www.facebook.com*help****************?ref*cr**Please choose an ID from our ID list and reply to this message with an attached photo.**You can also visit the Advertiser Help Center to learn more about why we're asking people to confirm their identity:*https:**www.facebook.com*business*help******************Thanks*Photos are passport, license and passport photo, need help by chat or direct call, need phone *

GetHuman-vfriolet did not yet indicate what Facebook should do to make this right.

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Facebook

Customer service issue
Reported by GetHuman-vfriolet
Nov 20th, 2020 - 5 months ago
Not resolved
Seen by 1 customer so far
Similar issue to 142554 others
0 customers following this

Timeline

GetHuman-vfriolet started working on this issue
Nov 20th, 2020 2:22pm

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