Dear Facebook,**My ad account has been disabled. I am sure that this has been a mistake...

GetHuman-pauliusb's Recover Disabled Account issue with Facebook from January 2020

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Before contacting them, items GetHuman-pauliusb may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
Top Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. Facebook has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account. If your account is disabled then click here https://www.facebook.com/help/contact/260749603972907 and you have access to your email or phone number you may be able to recover your account.
The issue in GetHuman-pauliusb's own words
Dear Facebook,**My ad account has been disabled. I am sure that this has been a mistake.**We have been doing Facebook Ads for almost for two years and we never faced similar problems like we are facing now. For some reason, the Ad Account has been disabled. We have spent almost a million dollars on Facebook Ads and If we have been doing something wrong we would have been blocked a long time ago.**Because Facebook is our main traffic source for our business so it is vital for us to have a working business manager with our ad account activated. I know many examples of businesses that sell exact same products using Facebook ads and they don't run into these issues.**Could you please be kind and re-check and re-activate my Ads Account?**Kind regards,*Paulius

GetHuman-pauliusb did not yet indicate what Facebook should do to make this right.

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Recover Disabled Account issue
Reported by GetHuman-pauliusb
Jan 16th, 2020 - 10 months ago
Not resolved
Seen by 3 customers so far
Similar issue to 239528 others
0 customers following this

Timeline

GetHuman-pauliusb started working on this issue
Jan 16th 12:37pm

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