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Facebook Customer FAQ

Top Answers & How-to Guides

What is Facebook's Phone Number?

The question we are asked most often is about how to talk to Facebook customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

How Do I Remove Zoosk from My Facebook?

Deleting or deactivating your Zoosk account is a quick and easy process, and it can be reversed if you decide you want to use the site...

How Do I Change My Payment Method for My Ads Account on Facebook?

As you can see, there are several reasons why you may want to change your payment method for your ads account on Facebook. By following...
Ask any question you have about Facebook customer service, get an answer now.

Recent Facebook Customer Questions

how to retrieve restricted ad account even after sending request to review

If your ad account is restricted and you've already submitted a request for review, you may need to wait for Facebook's response. Review processes can take some time, so we recommend being patient while they assess your case. Make sure to check any notifications or emails from Facebook for updates regarding your account status. Additionally, ensure that you have provided all necessary information in your review request to facilitate the process.
Asked Oct 25, 2024 7:58 AM

reactivate access to facebook marketplace

To reactivate access to Facebook Marketplace, ensure you comply with Facebook's policies and guidelines. If your access was restricted, check your notifications for any messages regarding the restriction. Follow any provided steps to restore access. If you think there has been a mistake, you may appeal the decision, usually through the Help Center.
Asked Oct 25, 2024 5:04 AM

تم قفل حساب ي واريد فتح الحساب كيف ذلك

لإعادة فتح حسابك على فيسبوك، يجب أن تتبع التعليمات التي تظهر لك عند محاولة تسجيل الدخول. عادةً ما سيُطلب منك التحقق من هويتك، وقد تحتاج إلى تقديم بعض الوثائق أو المعلومات لتمكين فتح الحساب. تأكد من مراجعة جميع الرسائل والإشعارات التي تتلقاها من فيسبوك للحصول على تفاصيل إضافية.
Asked Oct 20, 2024 6:53 PM

How I recover my disabled Facebook account

To recover a disabled Facebook account, first, visit the Facebook login page and attempt to log in. If your account is disabled, you will see a notification. Follow the link provided in that notification to begin the recovery process. You may need to provide information such as your identity to verify your account. Carefully follow all instructions, and be sure to check your email for any messages from Facebook regarding your account status. It may take some time for Facebook to review your request.
Asked Oct 16, 2024 8:46 AM

My account's been hacked How do I recover it and how do I change the password

To recover a hacked account, go to the Facebook login page and click on "Forgotten password?" Follow the prompts to identify your account and reset your password. You will be sent a link or code to your registered email or phone number. After regaining access, change your password immediately by going to Settings, selecting Security and Login, and then choosing "Change password." Ensure your new password is strong and not easily guessable. It's also a good idea to enable two-factor authentication for added security.
Asked Oct 15, 2024 3:09 PM

Help me with my Facebook customer service issue

Account Management

How Do I Remove Zoosk from My Facebook?

Deleting or deactivating your Zoosk account is a quick and easy process, and it can be reversed if you decide you want to use the site...

How Do I Change My Payment Method for My Ads Account on Facebook?

As you can see, there are several reasons why you may want to change your payment method for your ads account on Facebook. By following...

How Do I Submit My Identification to Facebook to Get My Account Back?

There are several reasons why Facebook may suspend your account. If Facebook suspends your account, you may provide the needed documentation...

How Do I Report My Child's Picture Been Used Without Permission to Facebook?

This article outlines the steps parents can take to report the unauthorized use of your child's photo on Facebook. The article lays...

How Do I Get My Suspended Facebook Ads Account Back?

There are usually only two reasons why your Facebook Ads account was suspended: a violation of the company's advertising policies or...

How Do I Remove My Facebook Account from Showing Up in Search Results?

There are many reasons why you might want to prevent your Facebook profile from showing up in search results. Fortunately, removing...

How Do I Enhance My Security Settings on Facebook?

This article outlines how to enhance your security settings on Facebook. The article discusses some of the built-in features Facebook...

Page Management

How Do I Memorialize a Facebook Page?

You may want to memorialize a Facebook page to allow friends and family to post memories and messages, keep the profile online or prevent...

How Do I Report a Facebook Group?

This article outlines what can get a group banned from the Facebook platform via a report from a user. It briefly discusses Facebook...

How Do I Remove a Review from My Business Page on Facebook?

This article discusses the steps to take to remove a review from your Facebook business page. Two options are discussed. The first...

How Do I Block Messaging on My Facebook Business Page?

This article discusses the steps needed to take to block messaging on a Facebook business page. It shares the specific steps needed...

How Do I Delete a Facebook Business Page?

This article discusses how to permanently delete a Facebook business page. It shares the different steps to take to ensure a Facebook...

How Do I Remove Fake Reviews from My Facebook Business Page?

You cannot remove a fake review immediately as it needs to be reported to Facebook to be reviewed. Once you have reported the review...

Advertisement Issues

How Do I Reactivate My Facebook Advertising Account?

If Facebook suspends your advertising account, you can contact customer service to explain the situation and ask for help reactivating...

How Do I Report an Underage Facebook Profile?

It is vital to report any profile or account that you believe violates Facebook's terms of service. By doing so, you're helping to...

How Do I Report a Scam to Facebook?

Facebook scams come in all shapes and sizes, but they all have one thing in common - they're designed to steal your personal information...

How Do I Delete a Facebook Ad?

This article discusses the steps to take to delete an ad on Facebook. This step-by-step process is shared starting with logging into...

How Do I Stop an Ad Boost Campaign on Facebook?

This article discusses the steps needed to stop an ad boost campaign on Facebook. It takes the reader through the process, step by...

Privacy Settings

How Do Edit My Privacy Settings to Hide My Facebook Account?

This article outlines two methods to hide your account on Facebook. The article discusses deactivation and deletion, both of which...

How Do I Know When Someone Last Logged into My Facebook?

In just a few clicks, you can see a list of every time your Facebook account has been logged into, along with the date and time, the...

How Do I Make My Facebook Profile Info Private?

This article contains information on how to set your privacy settings on your Facebook profile. The article touches on general privacy...

Photo and Data Management

How Do I Delete an Entire Album from My Facebook?

It's a good idea to review your Facebook profile now and then. Sometimes you might come across photos you don't want on your profile...

How Do I Download a Copy of My Facebook Data?

This article discusses how to download a copy of your Facebook data. The specific steps are shared to enable Facebook users to download...

Data and Account Recovery

How Do I Recover Deleted Photos on Facebook?

This article discusses ways to recover deleted photos from Facebook. It shares optional methods of doing this as well as specific steps...

How Do I Retrieve a Hidden or Deleted Facebook Post?

You can retrieve hidden or deleted posts on Facebook in a few simple steps. If you used the "Manage Activity" feature to delete a post,...

Account Access

How Do I Add or Remove a Credit Card from My Facebook Account?

This article discusses the steps needed to add or remove a credit card from a Facebook account. It also shares that credit cards are...

How Do I Verify My Facebook Business Page?

This article discusses the necessary steps to take to have a Facebook business page verified. It also mentions the criteria needed...

How Do I Access a Deceased User's Facebook Account?

In the unfortunate event of a Facebook user's death, the company will memorialize the deceased user's page as a place for friends and...

Suspicious Activity

How Do I Block Someone on Facebook?

Sometimes, online interactions can be bothersome. If you have problems with one of your social contacts on Facebook, you need to learn...

How do I recover a hacked Facebook account?

If your Facebook account gets hacked, there are several steps you can take to recover it and prevent future hacks. First, try recovering...

How do I recover a disabled Facebook account?

If you are unable to log on to your Facebook account, it may be because your account has been deactivated. To regain access, you need...

How do I report someone that is impersonating me on Facebook?

In today's digital age, social media impersonation can pose significant risks to your personal and professional identity. If you discover...

Technical Issues

Why Won't My Facebook Business Page Load?

Billions of people around the world use Facebook including personal and business pages. Sometimes, your business page might not load...

How Do I Report a Problem with Facebook Messenger?

Facebook offers several support options if you have an issue with your Facebook Messenger account. It appreciates customer feedback...

Search and Discovery

How Do I Search for Friends in Other States on Facebook?

This article talks about the difficulty of finding a particular friend's page on Facebook. It describes how to search for that friend...

Company Page Access

The Admin of My Facebook Business Account Left and Did Not Give Me the Password How Do I Get Access to My Company Page?

If you have lost access to your Facebook Business Account because your admin left without giving you the password, first see if you...

How Do I Unlink My Facebook Business Page and My Personal Account?

This article explains how you can unlink your personal account from your Facebook business page. If you have a Facebook business page,...

Security Concerns

How do I change or reset my Facebook password?

Security is super important these days, especially when it comes to protecting your Facebook account. Here's how you can change or...

How do I recover my Facebook account if I can't receive the security code?

This text provides a step-by-step guide on how to recover a Facebook account when users are unable to receive the security code. It...

Contacting Facebook Support

How do I report that something isn't working on Facebook?

Reporting issues on Facebook, such as features not working or payment problems, is crucial for the platform to identify and fix them...

How do you contact Facebook if you have a problem?

There are all kinds of problems that come up with your Facebook account. We've researched a bunch of common problems and resolved then...
We look to the Facebook issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
Facebook issues reported to GetHuman
FAQ Table of Contents

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