Facebook Customer Service Issues

I noticed my Facebook language has suddenly switched to Arabic, which I don't understand. I'm concerned my account may have been hacked. Everything is in Arabic, making it difficult to navigate and change the settings back. Please provide instructions in English to resolve this issue. I need to know how this language change happened in the past week, as I suspect someone may have accessed my account.

I'm concerned about the inconsistent moderation on Facebook. Recently, a female user was put in Facebook jail for a seemingly harmless statement, while a male user made an offensive remark and only received a warning. Additionally, I've reported a convicted rapist on the platform multiple times, yet he remains active. It's frustrating to see such discrepancies in enforcement, and I plan to bring attention to these issues through social media.

Hello Facebook Team, I believe my account may have been wrongfully disabled or hacked following an iOS update. After expressing my concerns, my Instagram account was successfully reactivated, whereas my Facebook account remains disabled. I assure you that I have always adhered to Facebook's community standards and have not engaged in any inappropriate behavior. Having my Facebook account disabled has not only affected my ability to stay connected with family and friends but also hindered access to various apps linked to my account. This experience has highlighted the importance of warning users before disabling accounts, as it can result in significant inconvenience. I kindly request your assistance in reactivating my Facebook account, as it is crucial for me to regain access to my network and associated apps. I hope that the Facebook team can review this matter promptly and provide a positive resolution. Thank you for your attention to this issue. Sincerely, [Initials]

My Facebook account was disabled without any explanation. After appealing, I was told that for security reasons, they couldn’t disclose why. I haven't posted in months but use Messenger to keep in touch with loved ones. I need help to resolve this as Facebook isn't providing details.

Hello Facebook, firstly I would like to apologize for any mistakes I made in creating an advertisement that violated Facebook's advertising policies. My ad account indicates that I have violated Facebook's policies, and I deeply regret my actions. I noticed that my ad account was suddenly flagged for policy violation while my ads were still under review. I believe there might have been an error in your system. Please review my ad account as I rely on it to run ads to generate income, which is crucial for me. Facebook, please help me reactivate my account. I am in desperate need for my job. I am the eldest sibling and I have to support my younger siblings, as well as my parents. There are important ads in this account that I need to generate income for myself and my family. I truly need this account back. I humbly appeal to Facebook to reactivate my account. I apologize deeply if I have made any mistakes. I regret it. Please reactivate it for me. I really need this account. Please assist me, Facebook. I sincerely hope Facebook can grant me permission to continue my business on Facebook and reactivate my account. I appeal for your assistance.

Dear Facebook team, I apologize if I inadvertently violated any of your ad policies. My ad account has been flagged, and I truly regret any errors on my part. It is crucial for me to rectify this situation as my ads play a key role in sustaining my livelihood. I am concerned by the sudden flagging of my ad account during the review process. I believe there may have been a misunderstanding or system error. Please reconsider my account as I rely on it for my income and to support my family during difficult times. I implore Facebook to assist me in reactivating my account. The ads within it hold significant value for me and my family's financial security. I sincerely request your understanding and support in this matter. I am deeply sorry for any oversights and earnestly seek reactivation to continue my business activities on Facebook. Your assistance in resolving this issue would be immensely appreciated.

I bought a Yamaha 15 hp outboard motor from a page on Facebook called "Factory MercuryYamaha Outboard." I made the payment through a wire transfer. The page seemed legitimate with over 35,[redacted] likes. They claimed the item was shipped when I asked about the delivery date, but it never arrived. When I tried to contact them through Facebook messenger, I realized I was blocked. Even my friends who inquired were blocked. I fear this could be happening to others. They do not take calls, reply to emails, or respond in any way. I reached out using the email margaret@promptvalues to a person named Steven Wu. I am alarmed by this experience and the lack of communication from their end.

I've been experiencing issues trying to log into my Facebook account since 11/27/19. Every time I attempt to log in, I am met with an error message saying: "Sorry, something went wrong. We're working on getting this fixed as soon as we can." When I try to log in through the app and confirm my identity, I select to proceed but end up on a page that states "connection lost." Although I can reset my password and receive emails about my friends' posts, I'm puzzled as to why I cannot access my account. I would appreciate any assistance with this matter.

I am Jaimee Myers Cox, the owner of Pure Barre CDA. Unfortunately, my manager, Hannah Hill, accidentally removed herself as an admin from our business Facebook page, leaving us without access. I need to regain access quickly for marketing purposes. As a franchisee, Pure Barre corporate should have access to our page and can confirm my ownership. Due to not having a personal Facebook account for over a year, I was not an admin either, which has made resolving this issue more challenging.

My active account has been compromised. On December 12th, I got emails notifying me of changes made to my account - new email, password, and phone number. The account name and profile pictures were also altered. I can provide screenshots as proof. I no longer have access as both the email and phone number linked to the account are changed. Any advice on how to handle this Facebook issue would be helpful.

I am having trouble accessing my old account with the number ([redacted]). My new account is under the number ([redacted]). My name is Nicola Antonio DiSebastiano JR, and my old account was under Nick DiSebastiano. Unfortunately, my old account is private, and I am unable to change the password as it is linked to my previous phone. The profile picture features me wearing glasses, and the background image is pink with the words "sending virtual hug." Any assistance would be greatly appreciated. Thank you.

Hello Mark, I'm writing because my account has been disabled. The account name is Andrew Osobase Okotor, and I've been using it since Facebook was first introduced. Recently, while scrolling through my feed, I received a notification that someone was trying to log into my account from another device. Thinking it was a hacking attempt, I mistakenly clicked the "not Andrew" option instead of ignoring it since I was the one using the account. After logging out as instructed, I couldn't log back in. Today, when I attempted to log in again, I received a message stating that my account has been disabled for unknown reasons. I assure you, I am not involved in any scams; I simply have many friends on the platform. I kindly request for my account to be restored. Thank you for your attention to this matter, Zuckerberg. Thank you.

I'm trying to assist my father-in-law in regaining access to his previous Facebook account, Ernie Rommel. He encountered difficulties when his phone malfunctioned, and he unintentionally created another account using the same email as Ernest Rommel. Now, he is unable to sign in to either account. Facebook is requesting a photo review for security purposes. Given his limited tech knowledge, I, Justin Osgood, am helping him. Our goal is to recover his original account under the name Ernie Rommel.

My Facebook account received a temporary ban for allegedly sharing an inappropriate post. However, the post is public and still accessible, and I didn't share it but saved it privately, which complies with their policies. This isn't the first time I've faced this issue, as I've been banned before for similar reasons. I didn't share anything explicit, just saved a video for personal use. Therefore, my account shouldn't be suspended if I didn't knowingly violate any rules since the post was saved privately.

Techovation - CRD belongs to the Department of ECE at R. D. Engineering College. We recently set up a Facebook Account and Page using [redacted] Students have been engaging with the page by liking and following it. However, suddenly the account got disabled without any notice. We have submitted a photo and identity proof to verify the account's authenticity, but there has been no response. Kindly reactivate the account promptly. Thank you.

I registered on Facebook with my old mobile number, which I can't access anymore. When I try to reset my password, it says I used an old one. The option for not having access leads me to sign in again. I am using the same device but not making progress. The mobile number I used is [redacted]. I provided a friend's email as an alternative contact. Best regards, J. Mullen

Hello, I'm seeking assistance with my locked out account on Facebook. The platform states it will send a verification code to my old phone number, which I no longer have as I have been unable to locate the SIM card. I am concerned as I've had this account for 10 years and it's linked to my Facebook page. Is there an alternative verification method available on Facebook? Any help to resolve this issue would be greatly appreciated. Thank you, Ben.

My mom's email account, [redacted], has been disabled, and this is the second time I'm attempting to assist her. She may have inadvertently triggered this due to her lack of computer skills. She believes a friend reported her account as hacked. As I tried to regain access, I noticed her messenger account was active but it seemed to lead to a Facebook account opened for her by a relative, which she may have forgotten. While trying to re-add her email to the account, a message indicated it was linked to a disabled account. When I searched for the account to start the recovery process, it couldn't be found. I've spent hours on this. I would appreciate any help to resolve this issue before Christmas.

Yesterday, everything was fine with my account, but this morning I couldn't log in. I was concerned that my account might have been hacked, so I tried to reset my password. However, I didn't receive the code from Facebook to proceed with the password reset. I'm eager to regain access to my account. How can I change my password and receive the reset code? When I attempted to log in this morning, the message "login expired" appeared on the screen, making me worried that my account was compromised.

I had an old account under the name Suman Sharma that has been inactive for a while and suddenly received a message on Facebook from this account, which surprised me. After researching, I discovered that the password was changed by an unknown individual an hour ago. Unfortunately, I cannot recall the email or phone number associated with the account, and during the recovery process, it indicated that there was no email attached to it. I am unable to log in to deactivate the account, and I am concerned that someone else has control over it now. This situation feels like complete identity theft, and I am seeking urgent assistance with this matter. Please help me address this issue.