Facebook Customer Service Issues

I am new to using Facebook for business and was attempting to set up a group page. After entering a few names and clicking Create, the page froze, so I refreshed it and clicked Create again when the names were still there. It appeared to be working, but then I got logged out and received a message stating, "You can't use Facebook at the moment. We're currently reviewing your submission." I tried reaching out to them, but no phone numbers connected to Facebook responded. Finally, last night I discovered that my account had been disabled, with a message saying they would be in touch. To make matters worse, when I logged into my other account to contact my upline, I was prompted to enable Messenger. After complying and uploading a photo, I received the same message, "You can't use Facebook at the moment. We're currently reviewing your submission."

Hello, my name is Chellie Ann Marolina, and my account on Facebook is Che Lie with the email address [redacted] I am having trouble logging into Facebook because the code generator that is supposed to be sent to my registered phone number is deactivated. The phone number in question is [redacted]2. I contacted my mobile provider, Smart, and they confirmed that the number is deactivated in their system. I tried to follow the steps for authentication as per Facebook's instructions, but I can't access the verification email sent to my [redacted] account because I forgot the password. I would really appreciate your help in allowing me to access my account, as all my valuable pictures are there, and I prefer not to create a new account. I am willing to provide any necessary documents for verification. Please contact me via email at [redacted] to assist in resolving this issue. Thank you for your consideration.

Hello, I need help changing the name of my Facebook page. I keep encountering an error when trying to do so. It is crucial for me to update the name to run ads for my business effectively. I recently rebranded my company from one name to another. The new name is registered in England, and I am in the process of trademarking it. Additionally, I am constructing a website under this name and have secured the domain. I aim to drive traffic to my site through Facebook ads. I attempted to make a slight adjustment to the name but faced this error. If needed, I can provide a screenshot of the issue. Assistance in resolving this matter and updating my page's name would be greatly appreciated.

Hello, I am currently unable to access my Facebook account because of the security check requiring a verification with a Thai phone number that I no longer have access to. I do not have a new foreign number to update at this moment. Despite trying to reset my ID and entering the verification code sent to my email, I am unable to bypass the mobile number security check. Facebook is essential for me while I am abroad, so any assistance would be greatly appreciated. Thank you for your help!

Hello, I need assistance. While playing PUBG, my account got connected to another device without my permission. When I tried to access my Facebook account, it said it was disabled. I believe my account was hacked because I did not take any action. The hacker has deleted everything. Please help me recover my account.

Sir, someone has hacked into my account and deleted everything. Now, my account shows as disabled. My Facebook ID had a lot of important things because I am a gamer and my PUBG account was connected to it. I had spent almost [redacted] on that account, and now the hacker has taken it over. I don't know what to do. I never thought something like this could happen as I trust Facebook. I am willing to provide any necessary proof to recover my account. Please, I urge you, solve my problem.

Hello, I'm Torikul Islam Shihab from Bangladesh. I had a Facebook account under the name "Torikul Islam" linked to the email address "[redacted]" I used to access it from my laptop. Recently, I received a notice asking for a photo verification, which I completed. However, a few days later, the account was disabled. I am seeking assistance in restoring access to my account. Thank you for your help.

Hello, I am Abhishek Poojari. My Facebook account was disabled on Thursday afternoon while I was playing PUBG. I received a message link from a friend's account offering free UC, so I visited the website, logged in with my credentials, and then logged out. Shortly after, my account was disabled, and the hacker started sending messages to my PUBG friends. Could you please assist me in recovering my account? Thank you, Gethuman

Facebook continues to block my account, citing a violation of community standards related to nudity. I strongly disagree with their assessment, as the post in question did not contain any inappropriate content. This situation is particularly frustrating because Facebook is my primary means of staying in touch with loved ones. I have not engaged in any misconduct to warrant this block. Missing my ride to work due to this issue has added to my frustration.

I received an email that I would like to verify. Here is the message: THE FACEBOOK TEAM COMPANY INTERNATIONAL PRIZE AWARD FACEBOOK HEAD LOS ANGELES, CALIFORNIA LA, [redacted] USA. Toll Free: (+1)-[redacted] Hotline: (+1)- [redacted] Fax:(+1)- [redacted] Greetings from the Facebook Team, We are pleased to announce that you have won $[redacted],[redacted].00 USD in the FACEBOOK ONLINE INTERNATIONAL LOTTERY. Your name was drawn in a raffle for the year [redacted] with lucky number (FB-[redacted]). This promotion, approved by the USA Government, aims to reward Facebook users and combat poverty. Please contact Mr. Thomas Landis at [redacted] with the requested information for the process of claiming your prize. Yours faithfully, Dr. Thomas Landis (Online Asia Coordinator) FACEBOOK DRAW PROMOTION

My Facebook and email accounts have both been hacked. The passwords were changed, and I am unable to access either account. It appears that a lot of the information on my Facebook account has been altered, including my name, birthday, profile picture, and location. Unfortunately, it seems like my account has been suspended as my friends are unable to locate it. I attempted to recover my email account, but my provider informed me that the email has been deleted and no longer exists. My alternate account has also been compromised, and I did not set up a phone number for recovery. I am willing to provide my ID to verify that the Facebook account belongs to me. I am seeking assistance in changing both the email and password for my accounts.

I’ve been attempting to access my Messenger account (as I don’t use the Facebook app) to stay in touch with my family. Unfortunately, I lost my old phone, so I’m trying to transfer it to my current phone. The issue arose when I tried to log in using my usual email and my mother’s phone number for verification (since I don’t have my own number yet), and I inadvertently violated the terms, resulting in my account being disabled. If there is any way to regain access to my account, that would be greatly appreciated. Thank you!

Hello, Instagram. I am Brianna P., an 18-year-old student at the University of Alabama, proudly chanting Roll Tide! I've been using Instagram since 8th grade. Surprisingly, less than an hour ago, my account vanished without any warning. While using the app on my phone, my account mysteriously disappeared. I have always maintained a clean profile and have never engaged in any negative behavior. Instagram plays a vital role in my networking, especially as I plan to pledge next semester. Losing my account has been quite distressing. I am hopeful that you can review my appeal promptly and assist me in regaining access to my account. I've had this account for a long time without any issues; your help in resolving this matter would be greatly appreciated. Thank you.

I'm having trouble accessing my Facebook account that I've had for over a decade. Despite always using the same email and password, it now says my password is incorrect, and I can't recall changing it. Unfortunately, I no longer have access to the registered email or phone number to reset my password. I've attempted various methods to regain access without success. I'm puzzled by what could have caused this issue. My details: Name: H. Cunningham Email linked to the account: [redacted] Last known password: WIZZA123 I would appreciate any assistance in retrieving access to my account. Thank you.

Hello, Two weeks ago, I changed my password on Facebook and unfortunately forgot it after logging out. I attempted to recover it via email, but my email is outdated, and I cannot remember its password either. During my time in Malta for three years, I had a Macedonian phone number linked to my account, which was deactivated when I left Malta. Currently, I am unable to access my account. I possess both my ID and passport for verification, but I am unsure how to proceed. My account is not disabled, and I have attempted one method of recovering it using identification. My email is [redacted], and my previous password was fugestija254.

I am struggling to verify my identity for my Anime Roleplay Facebook account. I created this account before ID verification was required, so I do not have any qualifying documents to submit. The account is dedicated to roleplaying and features Anime artwork as the profile pictures. Most of my contacts are inactive or unknown to me, and my phone number associated with the account is out of date. Although the emails linked to the account are valid, I have not received a response from Facebook after requesting assistance. Is there a way to regain access to my account?

My Facebook account is being used by someone for transactions on the "Summoners War" app. They have repeatedly kicked me off my account, despite me recovering it twice. The individual even changed my account information at 3:00 am. Furthermore, they deleted the email address I added for account recovery. I find this situation frustrating and just want to regain control of my account.

Hello Facebook Team, My account was disabled for security reasons without any explanation. I assure you that I am a real person and not using a fake account. If you have any doubts, please contact me at [redacted]. I kindly request you to review and reopen my account as soon as possible. Your prompt attention to this matter would be greatly appreciated. Thank you for your assistance.

Hello, I oversee a business's Facebook Page. Recently, a message appeared requiring us to confirm our identity. I gathered pictures of the owner's driver's license and submitted them. Unfortunately, our request was rejected because the name on the Photo ID did not match the page's name. I attempted to appeal by explaining, "Flagpoles Etc is the business name, and Brian Mann is the owner." Regrettably, there has been no response, and the issue remains unresolved. This restriction is hindering our ability to post or manage the page effectively.

I'm not receiving the SMS code for the two-factor authentication. The Messenger app has the necessary permissions to send the code, but I can't find that option for Facebook in my phone's settings. I've granted all possible permissions to both apps, but the issue persists. If there is a recognized device at home, I could use that to resolve the problem. I just need the code sent to me via email, text, carrier pigeon, or even pony express.