Facebook Customer Service Issues

I require assistance in merging two Facebook business accounts. Upon attempting to do so, I received an error message indicating that too many accounts have been merged previously. As our company's structure has evolved over the past year, we are no longer able to sustain the second account. This secondary account is dedicated to a different focus than our primary Facebook page. Is there a solution available to address this issue without solely deleting the second account and losing its followers? I am seeking to merge the accounts of Vintaj and Bella Vintaj.

Hello, I'm Dimitrios Keramidas. Recently, I encountered an issue with my phone which led me to purchase a new one. My Facebook account was linked to my old phone for several years, and unfortunately, I can't recall the password to log in as well as access the necessary recovery numbers. Regrettably, accessing my previous email ([redacted]) isn't possible either. Currently, I'm using a different email ([redacted]). This situation is urgent because I have work documents and important photos stored in the account. I would greatly appreciate any assistance you can provide to help me resolve this matter. Thank you.

I recently set up a Facebook account to run my Instagram ads. However, after creating it, I realized I couldn't change the name, which is crucial because it's for my brand. I tried to get the account deleted so I could start afresh with my brand name, but Facebook blocked my account instead. I've repeatedly sent my ID to prove ownership, but haven't received any responses in over two months. In an attempt to reach out, I made a new account with a different email, hoping to communicate with Facebook or use it as a backup for promoting my Instagram, but that too got blocked. It's my first time using Facebook, and this experience has been frustratingly complicated. I've provided all the necessary verification, but still no luck. I could really use some assistance with this. Thank you. Regards, Maha

I would like to address the ongoing issue of being repeatedly blocked for 30 days on this site. I have lodged complaints with the FTC and BBB, and I am now awaiting a response from the American's with Disabilities as I have been disabled since January 18, [redacted]. This site has deprived me of my freedom and the joy of using it, leaving me unable to stay in touch with my family back in Illinois due to my old cell phone being dead. I have been trying to reach out to the site with no response and my next step might involve legal action through the ADA. I rely on my computer for entertainment as I am homebound and face challenges with my mobility. It is frustrating to be monitored closely while others post more objectionable content. I urge Mr. Z to address this issue promptly to avoid further escalation. Thank you. - Linda Marie Annarino RN

I lost my mobile and the SIM card used for my Facebook account. Opening my account in [redacted], I can't recall the recovery email. I tried the picture choosing option, but with over [redacted] friends, it took a while to select the right ones. The recovery code option also took time, contacting three Facebook friends for codes. I need assistance to regain access. My Facebook username is "Vijaya Tharagai IAS." If needed, I can provide my identification document.

I recently attempted to log into my Facebook account after a few months of absence. Surprisingly, I encountered an issue where it claimed I had changed my password three months prior, which is inaccurate. My attempts to reset my password by requesting a code failed as I did not receive it via email or text message. Interestingly, when creating a new account with the same email, the code was promptly delivered. This leads me to suspect that my original account may have been compromised. I am eager to recover access to my account and would appreciate speaking directly with a representative to assist me in obtaining the verification code.

Hello, I clicked on an appointment for an establishment called Mundo Natural, hoping to learn about natural remedies. However, the experience turned into continuous religious harassment from a person named Hector Antonio Machado on that post. I felt overwhelmed. I have repeatedly blocked them, but it seems Mundo Natural is using other Facebook accounts to access mine. This situation has grown very frustrating for me. Please assist me. Thank you, Paul A. [redacted]

On December 4, [redacted], I got a notification indicating my session had timed out on the app and Messenger. When I tried to log back in, it wouldn't accept my credentials. I tried the 'forgot password' option, entered my mobile number, but the email address it displayed was unfamiliar, signaling a potential hack. I need assistance in recovering my account.

Hello, I am currently experiencing an issue on Facebook involving an individual who is currently in Ukraine. This individual, by the name of Adel Al Nashash, is broadcasting videos on both their personal page and a fake page. In these videos, he is discussing the Nashash family, which is his own family, in a disrespectful manner that is dishonorable and indecent. Our family, the Nashash family, is requesting assistance in having all of his Facebook pages cancelled due to this situation. We want to make it clear that we disassociate ourselves from his actions. Thank you.

I had an account on Facebook registered under the name Andile Tanga. When I initially signed up, I didn't have an email. I asked someone close to me to register me, using the email address [redacted] Now, I'm unable to access my account because the password reset link was sent to an email address I can't access.

I have a Facebook account under the name Gabriella Floco Caropreso Catone that was linked to my old Yahoo account, [redacted], which I haven't accessed in some time. Due to changing phones frequently, it would log me in automatically via my other email, [redacted] Recently, after resetting my phone due to constant crashes, I got locked out. Currently, my Facebook page is tied to my old Yahoo account and the listed phone numbers are outdated. My new number is +[redacted]23. Losing access concerns me as the page holds cherished family and wedding photos. I also had a business page, Jabby Homemade, linked to [redacted], which I've deactivated. I humbly request someone to assist me in regaining access, reaching out via my new number or current email, [redacted] Respectfully, Gabriella Floco Caropreso Catone.

I have been trying to regain access to my Facebook page "AreU DD Rudd Miller" for the past three months since it was hacked. The page that needs to be deleted has no photos, while my active page features motorcycles and a yellow quad on the cover. I have received reset codes that do not work. My second page is "Pure Power Service Center," formerly known as "Pure Power Off Road". These are associated with my business websites, and I need to access them to continue operating my business.

My account was hacked, and I am unsure how. The hackers removed my email and phone number. When I tried to log back in on my phone, I found out that I had been logged out. The hackers have been contacting my friends and family, trying to scam them for money using my account. The original account owner is "Monae Henderson." Please assist me in recovering my account, as I have cherished it for the past 6 years, containing all my photos and memories. Thank you.

I am experiencing difficulty accessing my account since yesterday due to a security check issue. Facebook is prompting to send a code to an old mobile number that I no longer use, despite resetting the password twice via email. Trying to submit an ID through a form was unsuccessful as the account is not recognized as disabled. The option to declare no access to old phone numbers is not applicable. This challenge has left me feeling helpless. I have maintained this account since [redacted] without any violation. I require access to connect with my loved ones during this festive season. Attempts to seek assistance through the "Help Center" led to encountering fraudulent phone numbers from scammers. Adequate customer service is needed to prevent such distress. I am earnestly requesting the restoration of my account.

Hello Facebook, A few days ago, my phone was stolen. When trying to access my Facebook account on the PC browser, it prompted me to verify my account. The confirmation codes needed for verification were sent to my stolen phone, and I can't access them. Additionally, I don't remember the credentials for my email to retrieve the codes. After unsuccessful attempts to verify, Facebook disabled my account. I would greatly appreciate it if you could assist me in recovering my account. Creating a new Facebook account would be inconvenient and time-consuming. Thank you for your help.

I'm concerned about the advertising on Facebook! Many businesses from China are scamming people by advertising one product and sending another, making it impossible to return. I have been a victim of this twice. They are very deceitful, continuously changing their business name and account numbers but using the same advertising. It seems like they are taking advantage of Facebook's system to steal money, especially from the American market. I believe Facebook should monitor all public page advertising to catch these fraudulent activities.

Hello, I appreciate your attention to my request regarding the disablement of my Facebook account. I believe I have not violated any of Facebook's standard rules and should have the opportunity to contest your decision. My account serves a page with around 3,[redacted] followers and a public group with approximately [redacted] users, in addition to personal connections that span many years. I am confident that my posts have not breached any guidelines and would like any complaints against me to be verified by identifiable sources. My content mainly includes emotional poems and videos, devoid of hate speech, violence, or explicit material. Thus, I kindly ask for the swift reactivation of my account as my page and group are closely linked. I hope this issue can be resolved promptly, allowing me to reconnect with my friends and followers. I respectfully urge your team to review my posts and comments thoroughly, assuring you they align with Facebook's policies. Additionally, I neglected to mention in my previous email that my page has been used for paid advertisements, representing a significant investment of time and money. I hope this will be considered in the decision regarding my account. If needed, I am available to provide further clarification over the phone. Best regards, Alnuaimi Mustafa Sweden

Dear Sir, I am Prasenjit Sarkar. I recently accepted a friend request from Neisha Jhoy Santos on Facebook. After chatting, she shared her IMO/WhatsApp number for contact. Upon adding her, she initiated a video call, recorded it, and then proceeded to blackmail me on Facebook Messenger, demanding money. I promptly blocked her, only to receive another friend request from the same individual under the name "Anamarie Borlongan." Furthermore, the incriminating video was uploaded as a comment on one of my Facebook posts. I have taken the necessary steps by deleting all conversations and posts, as well as blocking both profiles. Kindly assist in removing the video and addressing this alarming situation with the blackmailers. Thank you, Prasenjit Sarkar

I'm Michael M. I bought a new laptop but can't log into Facebook because my account got disabled. I updated my email from [redacted] to [redacted] I'm afraid to change more since my computer might get locked too. Need help fixing this. Reach me at [redacted] for texts or calls. Password: 2Boys2Girls.

My account got reported by my friends as a prank. Facebook requested a photo of my ID, but I never posted any personal information on the platform. I have my ID available for verification, but I couldn't provide it immediately. Here are some details: - Name and Last Name: Uros Bulatovic - Phone Number: [redacted] I will share my ID once I receive a response. Thank you! :)