My Facebook account name Judy Ann Secuya Ruba had been hacked by someone just yesterday...

GetHuman4078713's Recover Hacked Account issue with Facebook from December 2019

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Top Tip from another customer
To recover your Facebook account click https://www.facebook.com/help/contact/183000765122339 then enter your email or phone number into the space on the screen and click “Search”. You should see your profile picture show up on the right side of the next page with an option to send a code to your email on the account or the phone number on the account. Choose one, then go to your email or phone number you choose to get the code. Enter the code and click “Continue”, from there you should be prompted to create a new password. Once you create a new password you should be able to log in.
The issue in GetHuman4078713's own words
My Facebook account name Judy Ann Secuya Ruba had been hacked by someone just yesterday December **, ****. I tried many options to recover my account like using my Yahoo mail and uploading my ID photo to verify my identity but no action yet. I still can't open my Facebook right now. And it shows that my account is temporary locked. I do all the instructions given to me to unlock my account but ain't work. Please help me to get back my account..please...

GetHuman4078713 did not yet indicate what Facebook should do to make this right.

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Facebook

Recover Hacked Account issue
Reported by GetHuman4078713
Dec 11th, 2019 - 2 years ago
Not resolved
Seen by 3 customers so far
Similar issue to 231440 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License

Timeline

GetHuman4078713 started working on this issue
Dec 11th, 2019 4:22pm

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