Hi,**My name is Linda Subotic. I am not sure if there is any way you can help me. * day...

GetHuman-lsubotic's Recover Hacked Account issue with Facebook from November 2019

Help with my Facebook issue
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Before contacting them, items GetHuman-lsubotic may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
Top Tip from another customer
To recover your Facebook account click https://www.facebook.com/help/contact/183000765122339 then enter your email or phone number into the space on the screen and click “Search”. You should see your profile picture show up on the right side of the next page with an option to send a code to your email on the account or the phone number on the account. Choose one, then go to your email or phone number you choose to get the code. Enter the code and click “Continue”, from there you should be prompted to create a new password. Once you create a new password you should be able to log in.
The issue in GetHuman-lsubotic's own words
Hi,**My name is Linda Subotic. I am not sure if there is any way you can help me. * days ago someone hacked into my Facebook account. They changed my email to their email, therefore I was not able to reset my password or retrieve my account. After my friends and family reported it as hacked I never heard from anyone if I was going to get my account back. I run my business from Facebook and I lost so many memorable videos and photos of my kids! Few days ago I tried to open up a new account and start from scratch, and now my page has been disabled. I am not sure why? I uploaded two IDs. I am just confused as why this is disabled? Is there any way I can get my original Facebook back.*I run my business through Facebook manager and it is my main source of income,*Please help me.**My business ID is *****************My hacked account is Linda Subotic email *****@***.com phone ****-***-******My new FB account is Linda Subotic email *****@***.com phone ****-***-*******Please let me know is there anything that could be done, I would really appreciate it!**Linda

GetHuman-lsubotic did not yet indicate what Facebook should do to make this right.

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Facebook

Recover Hacked Account issue
Reported by GetHuman-lsubotic
Nov 14th, 2019 - a year ago
Not resolved
Seen by 7 customers so far
Similar issue to 607577 others
0 customers following this

Timeline

GetHuman-lsubotic started working on this issue
Nov 14th, 2019 4:24am
GetHuman-lsubotic indicated the issue is not fixed yet.
Nov 14th, 2019 12:09pm
GetHuman-lsubotic indicated the issue is not fixed yet.
Nov 15th, 2019 5:02am

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