Facebook Customer Service Issues

I recently faced my Facebook account getting deactivated for the third time. I am at a loss for why this keeps happening as I have not violated any policies, spammed, or behaved inappropriately. I have built my profile over the years to showcase my life and my business as a ruby coach, and losing it without warning is devastating. Despite my efforts to recover it, my account was permanently removed. After recreating a new profile, the same issue occurred, leaving me frustrated and confused. I have followed all necessary steps and reached out to Facebook, but so far, I have had no success in resolving this matter. I am eager to connect with Facebook directly to address this significant issue and regain access to my account.

I would like to request the removal of a Facebook account link belonging to Stewart Chua. I have asked him to take down our photos due to the end of our relationship. I discovered he was cheating on me with another woman, who I believe is a dancer and club prostitute. He insists on maintaining a facade with our friends, refusing to remove our relationship status and photos despite my emails. This situation is humiliating and distressing for me. I hope you can assist with my request. If needed, I can provide evidence such as photos of the other woman involved.

I recently got locked out of my account, which I rarely use other than to stay in touch with close friends and family. Unfortunately, I don't have a cellphone, and it seems the system is not accommodating to users without one. I encountered this issue while attempting to add a friend on Messenger. Despite my efforts to resolve it through my email, I haven't had any success. I'm quite frustrated by the situation and the lack of easy access to support. I hope for a prompt resolution; otherwise, I might have to consider leaving Facebook and suggest the same to others. Thank you.

Hello, I need help troubleshooting an issue with a Facebook marketing campaign for a client's Shopify store. I've set up the campaign, ad set, and ad with a budget, but the ads are not spending the allocated budget. I've attached a screenshot displaying the status of these ads, which are active but not showing any data on customer acquisition, click-through-rate, or spending. Any advice would be greatly appreciated. Thank you, J.R.

Hello, I created a second life account for my friends using the username Randall Wandsworth. Unfortunately, I couldn't access it as the password didn't work. I created a new account today, randallwandsworth, to search for my old account on Facebook and found it. While my old friends are still there, the profile picture now shows an Asian woman and Japanese writing at the top, which is not me. It seems someone has hacked my account. I would appreciate it if this misuse can be stopped, and control of my account returned to me. My previous emails were [redacted] or [redacted], but I now use [redacted] since switching to AT&T from Comcast. I am willing to provide any necessary proof to confirm ownership. I can also ask my old second life friends to verify my identity as an American male. Thank you for your assistance.

Hello, I'm Anton, and I'm trying to run paid ads on Facebook to promote my page and website, planetchange.world, dedicated to helping people reduce their carbon footprint. I believe this issue is not political, so I'm hesitant to go through the authorization process that limits ads to one country. I faced challenges providing my UK passport due to my student status abroad, which hindered completing the verification. Despite efforts to tailor my ads and avoid contentious topics, I encountered restrictions. I don't align with the environmental politics classification within Facebook's social issues. Even after raising concerns in cases #[redacted][redacted] and #[redacted][redacted], I received automated responses that did not address my queries. I urge for human assistance over automated replies. Your help resolving this matter would be greatly appreciated. Thank you, Anton.

We recently created a new Facebook page for our dental practice, New England Dental Arts, to separate it from my personal page. However, the new page was unexpectedly taken down two weeks ago. After logging in with authentication, the page name was changed to David Bloom, which is causing confusion as we want to operate under our actual practice name. We understand the need for security measures but need to restore our page to New England Dental Arts. Our original page connected to my personal account still exists for now to inform our followers. We are willing to provide any necessary authentication to resolve this issue promptly. Thank you for your assistance. - Pamela Bloom

Hello, I wanted to report an issue regarding my friend's Instagram business account "dora_outlet." Recently, her account was automatically blocked, and we suspect it was due to malicious reporting from a competitor in the industry. She has been operating her second-hand bag business since [redacted] without any prior issues or violations of the platform's terms and services. We believe it is unfair to face account closure without a proper investigation. We kindly request Instagram to review this situation and assist in recovering her account. Your help in this matter would be greatly appreciated. Thank you, Randy

Hello, I am reaching out regarding the Instagram Business Account "dora_outlet." A friend of mine, Polly, recently encountered a situation with her business IG account "dora_outlet" being automatically blocked. I strongly believe that she was targeted by a competitor in the industry who may have maliciously reported her account. Polly has been selling second-hand goods like bags since [redacted] without any issues until now. Unfortunately, it seems like some businesses resort to underhanded tactics to eliminate competition. I find it troubling that Instagram would take such drastic actions without a proper investigation. Polly has always adhered to the platform's guidelines by only posting images of her products. It is crucial for Instagram to look into this matter and restore her account as this unjust action goes against market fairness. I kindly request assistance in resolving this issue and recovering Polly's account. If possible, please contact Randy at +[redacted]8 or Polly at +[redacted]6 via WhatsApp or phone. Thank you for your attention and support. Best regards, Randy

I utilize an online marketplace to sell pre-owned vehicles. Despite taking pictures of the cars at my own residence, I conduct all sales transactions at my business location and never at my home. Unfortunately, due to a misunderstanding with some individuals in my previous neighborhood, I felt compelled to relocate. My intent has always been transparent in my communications with potential buyers by providing them with my business address for viewings. The aesthetic appeal of using my home as a backdrop for the vehicle images is solely for marketing purposes. I recently moved and continued the practice with my latest vehicles. Selling cars is how I support my family, as a single mother of six, I value peace and privacy. I am distressed by the situation and seek a resolution. My name is Paige H. from Tuscaloosa, AL, and you can reach me at [redacted].

My Facebook account was recently hacked, and I received email notifications addressed to another person, Zyik Kirkland. Even though my email is [redacted], the emails displayed this person's picture and recent conversations/posts. After recovering my account and deleting it, the content posted by the other individual disappeared. I worry that this hacker might still be using my email to access Facebook. I request that any accounts linked to [redacted] be removed from Facebook for security reasons.

Hello, my name is Mangesh Lohkare and I live in Govandi, Mumbai. I am writing to inquire about why my Facebook account has been disabled without any apparent reason. I log in to my account every day, but today when I tried to access it, I received a message stating that my account has been disabled for a violation. I have already reached out for help through the customer service portal, but they are indicating that my account is not disabled. Can someone please explain what has happened to my account as I have many friends and contacts connected to it? I would appreciate it if you could investigate this matter and reinstate my account as soon as possible. If needed, I can provide any additional information to verify my identity. My Facebook login is [redacted], and my password is Mangesh22. Your assistance in resolving this issue would be greatly appreciated. Thank you.

Dear team, this morning I reported the creation of a fake account in my name that sent friend requests to my friends. The fake profile was promptly removed, for which I am grateful. However, I cannot currently access my real profile because after changing the password, I am being asked for both my email address and mobile number. The registered mobile number no longer exists as it was from Dubai, and I no longer have access to it. I require assistance in resolving this matter. I am willing to upload my passport if necessary, but would appreciate your guidance on the next steps.

I am currently unable to access my Facebook and Messenger accounts as I have forgotten my password and no longer have access to the email address linked to my account. I tried to use my trusted contacts for recovery but mistakenly entered the wrong email. After waiting over 24 hours to try again with the correct email address, I encountered an error message stating, "This is because you tried to do something too many times. Please try again later." Despite my repeated attempts, I have been unable to regain access due to various error messages like "the link is expired." These accounts hold nine years' worth of valuable pictures and memories, and I am seeking assistance to resolve this issue.

While using my Facebook app, I received a message from a friend on Messenger urging me to sign up for free grants. After clicking on the link, I was prompted to provide my full name, email, Facebook name, and password for verification. Despite being told I was verified and awaiting approval, two days later, my account session expired, and I couldn't log back in because the email associated with my account was changed. Concerned friends informed me that my account was being used to send them the same grant link. I am Brandy G., and I've had this account for about ten years; I've stored important information on it and am eager to regain control. Please help me recover my account promptly.

I had a maiden name, then got married, and then went back to my maiden name. I've changed email addresses over the years and can't remember my original one before marriage. I submitted my ID to the help desk but haven't received a response. Now my account is disabled. I'm logged in on my iPhone, but I can't remember my login details for my computer. My current email is [redacted], and my phone number is [redacted]. I've had multiple email addresses over 10 years, and I'm not sure if I handled the changes correctly with your login policy. I need someone to email me back, please. Thank you.

I was hospitalized and in Rehab for 4 months this summer and fall from July 9 to Oct 25. My Facebook account, which I've had for over 10 years, got disabled along with messenger for no reason. I created new accounts, but they keep getting disabled as well. I'm frustrated and considering legal action. As a cancer survivor recovering from a laryngectomy, communication is vital for me. Despite numerous attempts and providing my ID, Facebook has not resolved the issue. I need assistance in fixing the disabled account. I have followed all the steps multiple times with no success. Your help is greatly appreciated. Thank you.

On Tuesday, November 12, [redacted], at around 5 p.m., I encountered an issue with my Facebook account on my cell phone. After being prompted to input my phone number to receive a login code, I did not receive it despite multiple attempts. Subsequently, I was informed that I had requested too many SMS codes and needed to wait 24 hours. Additionally, I received an error message stating, "Error validating access token. The user is enrolled in a blocking, logged-in checkpoint ([redacted])." Even after waiting the specified time, I continued to face the same login issues. I am uncertain if my account was compromised as friends mentioned receiving a video tag from me, which I did not send. I have been searching for live support to resolve this matter as I am unable to access my Facebook account.

Hello, I connected my Shopify website to one of my Facebook pages and encountered two issues that I need assistance with: 1. Facebook rejected four of my products, claiming the images are "overly sexual." My clothing brand promotes a clean image for women and does not depict any nudity or excessive skin. The images do not focus on body parts or show cleavage. 2. There are issues with my Instagram account (@shopheidyesquinca) where I'm unable to tag products due to a violation of Instagram's commerce policy. I reviewed the policies and found no violations. I have reached out to Instagram via email for clarification but have not received a response. I am seeking help to resolve these issues with Facebook and Instagram. Your assistance would be greatly appreciated. Thank you.

My sister, Laurie Williams, posted false information on Facebook regarding my mental health, causing distress to my family. These untrue statements have affected my children, my husband, and myself deeply. Laurie's behavior on social media is alarming, and her actions have led to unnecessary concerns from extended family and friends. This malicious behavior using Facebook needs to stop, as it has caused unwarranted worry and misunderstandings. My son, Jeremy Parnell, also agrees that her actions are unacceptable. I believe she is misusing the platform and urge for her account to be deactivated to prevent further harm. I have evidence of her post and request for her to be removed from Facebook to avoid future incidents. Thank you.