Facebook Customer Service Issues

Hello. I recently shared a video that I received from a friend, which goes against the terms of service. I was unaware of these rules and did not realize the video was prohibited. I apologize for this mistake and assure you it will not occur again. My account is essential for work-related matters, communication with colleagues, friendships, and other applications linked to Facebook. I have had this account since [redacted], and it is my only one. I am a devoted Facebook user and deeply regret my actions.

When attempting to log into my Facebook account using the correct phone number and password, I encounter an issue where the security code is being sent to a number I no longer have access to. I would like the security code to be sent to the second number listed on my account, as I have access to that number. This is crucial for me because my business page is linked to this account, and I am unable to access it without logging in. Your assistance in resolving this matter would be greatly appreciated. Thank you, I am eagerly awaiting your response.

My previous account, which was the administrator of a band page I've managed since [redacted] for upcoming events and releases, got disabled by Facebook. The other two members listed on the page are only editors, leaving no current admin. I've been trying to regain administrative access on my new account, but the editors can't add me as they're not moderators. Submitting a claim through Facebook Business Manager would notify a nonexistent admin. I'm listed as the producer and guitarist with my phone number and other credentials associated with the page. Any help on how to proceed is appreciated. The page wasn't large, just looking to rebrand it professionally as we're growing. Thank you for any assistance.

I recently changed my profile name on Facebook as requested due to verification issues. After the change, Facebook disabled my account and asked for identification to verify the name. Initially, I sent a picture of a credit card, which was deemed insufficient as it fell under group two identification. Upon receiving this feedback, I attempted to send another piece of ID but was unable to access my Facebook page. The message displayed that my page was under review, preventing me from submitting the required second piece of ID.

My Facebook account got disabled for allegedly impersonating someone else. However, my profile is genuine with my own photo. There was a mix-up with the birth year when I created the account, but all other details are accurate. I've been using this account for over two years. I tried to verify my identity by sending proof, but Facebook hasn't responded or reinstated my account. I sent the required details, but they still disabled my account before I could provide more evidence. It's crucial for me to regain access as my account holds significant information. My friends can vouch for my identity. Please assist in restoring my Facebook account promptly.

I am facing an issue with my Facebook account being disabled for alleged impersonation. Despite using my actual profile and photo, there was a discrepancy with my birth year. I have been an active user for over * years. After being disabled, I tried to confirm my identity with Facebook through messages and by providing evidence. Unfortunately, they did not accept the proof I provided. I was away from home at the time and could not provide sufficient evidence. Upon my return, I discovered my account had been disabled, and I am still unable to access it. Restoring my account is crucial as it contains valuable information. I urge Facebook to consider reaching out to my contacts for verification and reinstate my account promptly.

Dear Facebook, I am the user raniitani with a page named Rani Itani Couture and an Instagram account also named raniitani. My Facebook account, which had my credit card linked for ads, was hacked on November 6th. The hacker made ads for a scam website and reached a total of 20,[redacted]$. My bank alerted me after [redacted]$ was spent, and I immediately took action to secure my accounts and reported the fraudulent activity to my bank. The hack originated from Virginia, USA. To address the unauthorized charges, I am looking to reconcile the [redacted]$ spent and reverse the transaction with Facebook. I have since enhanced my security measures by changing passwords, logging out the hacker, and enabling two-factor authentication. For further communication, please reach me at [redacted]. Thank you.

Hello, My name is Mayur D., and I am a Facebook user. My account has been disabled for the last two months. When I tried to enter my password after receiving a message, it was showing as incorrect. I looked up a video on Facebook on YouTube and found my username as "mayur.manjems" along with an ID: [redacted][redacted]. However, I am unable to access my email linked to this account, and my phone number is not displaying correctly, so I am not receiving any codes. I kindly request you to please reactivate my account.

I am having trouble accessing my original Facebook account created in [redacted] as I have forgotten the password and been locked out for a year. I need to regain access as there are items I need to remove from public view. To resolve this, I believe my current Google accounts are somehow linked to my old Facebook account. However, I am unable to reset it as it recognizes my old phone number, which I no longer have. The associated email is [redacted] The old phone number was [redacted]. My new Facebook account under Christopher Pratt contains enough information to verify my old Facebook account created in [redacted] under Christopher Nieto Pratt. I would like a password reset link sent to my other email address, [redacted] I can provide the name of the person I designated to handle my account in case of my passing.

I'm unable to access my Facebook account anymore. Despite trying to log in several times, I keep getting told that my details are wrong. I recently noticed that my account was hacked because it's still active and sending messages to my friends. I need assistance in recovering my old account. Here are the account details: Name: Jeje Abiodun Hezekiah Oluwafemi. Login details: [redacted]8 or [redacted]7. Password: Loveth. I would greatly appreciate it if you could retrieve my account for me so I can regain full access. Thank you for your help.

I have been trying to reach Facebook for over 6 months regarding my disabled ad account. Despite multiple attempts, I keep getting redirected and not receiving a proper response. My account number is [redacted]5, and I am being prompted to pay $[redacted].72 USD but unable to update my payment method due to the account being disabled. When I try to add a payment method, I encounter a message stating my account has been flagged for unusual activity and payments have been disabled. This has paused all my running ads until I can confirm my account information. I need assistance with resolving this issue promptly. Thank you.

My account was compromised. I received a notification from an unfamiliar person claiming to have accepted my friend request (which I did not send). Sensing something was off, I avoided opening it. Shortly after, a message from the same user appeared on Messenger, stating 'say hi to your new friend,' prompting my hesitation to open it. Suddenly, both Messenger and Facebook vanished from view. Despite my attempts to log back in, my FB account was disabled, requesting photo ID verification for security purposes. I complied by submitting my driver's license and passport. However, automated messages informed me that my account has been permanently lost due to alleged threatening behavior, a claim I find unfounded. Furthermore, I am distressed as this has impacted my business page communications during its peak season.

I am submitting my appeal for the 10th time now. Instagram mistakenly disabled my account. I have not violated any of Instagram's guidelines. Please re-examine my case. I implore you to reconsider. My account holds my cherished memories, photos, friends, and over [redacted] followers. I am deeply saddened and disheartened as I have been a loyal user for many years, and my account was disabled without warning. I have sent photos with my passport, ID card, and the required number written on a paper, yet my account remains inaccessible. Despite proving that this is my only account, it has not been reinstated. I reported someone impersonating me on Instagram, who was using my photo as their display picture. Instead of removing the fake account, my legitimate account was disabled. I have been emailing daily for over 9 days without a resolution. Please reconsider and help me regain access to my account. Your prompt attention to this matter is greatly appreciated. Thank you.

I am seeking assistance as I have been experiencing issues with Facebook for the past two days. I am unable to update my status, upload photos, or share posts. Despite reporting the problem multiple times, I have not received any help from the Facebook Help Center. I did not violate any policies as I only shared a few posts before the errors started. I have attempted to contact support via phone and messenger but have not received any response. I have checked my phone and internet connection, and everything seems to be working fine. I am feeling frustrated as others can use the app without problems, but I am unable to. I am reaching out for help and would appreciate any assistance in resolving this issue. Thank you.

Hello, I'm experiencing issues with my Facebook account. Every time I try to log in, it prompts me to verify my account and download my information. However, I am unable to complete the download process. My Facebook email is [redacted], and my password is fishing4$. I have multiple accounts because I've been attempting to create a new one, but I keep encountering the same issue. I suspect my ex-girlfriend might be involved as she often accesses my account to make false accusations and scam people online under my name.

I encountered an issue with my Facebook account that was disabled shortly after I created it at the end of September. I have been unsuccessful in my attempts to have Facebook reactivate the account. I am not very familiar with social media and had never used Facebook before. The account is linked to the promotion of my first book, "Eyes for the Allies," published by Lulu. My publicist from LAVIDGE assisted me in setting up the account, which was part of my marketing package. During the process of naming the page for my book, "ChrisSantner," Facebook disabled my account, possibly due to mistaken identity or suspected spam activity. Despite trying to upload a photo ID in October following instructions from the Facebook help center, I received no response. I am unsure if uploading the photo ID was the correct solution or how to contact Facebook for assistance. I hope to resolve this issue promptly to resume my book marketing efforts.

I would appreciate the opportunity to edit my Facebook account myself. I am appealing the decision made regarding the closure of my account after someone had unauthorized access. My account was suddenly suspended without clear reasons, causing distress as I rely on it to stay connected and for important documents. The situation is urgent, and I would be grateful for a quick resolution. Please assist me in resolving this matter as soon as possible. Thank you.

Hello, I am a video game creator with a page named Simba with the ads ID [redacted][redacted] (link: [redacted]). My wife also has a page named NALA with the ads ID [redacted][redacted] (link: [redacted]). I manage both of these pages. While my page has no issues, my wife's page is facing multiple problems. Firstly, a group of videos got deleted without a clear explanation. We appealed this on October 13th, and it's still pending review without any response for a month. Additionally, there is an issue with the Instagram link being flagged as spam. Furthermore, there are monetization problems due to supposed inauthentic engagement methods. Despite our Page being free of restrictions or violations upon checking Page quality, these issues persist. We kindly request assistance and hope our messages are not overlooked.

I am having trouble accessing my accounts due to password and identity verification issues. Despite providing valid information, I am unable to retrieve my passwords or access my accounts. This has led to the loss of access to two accounts in the past. I attempted to verify my identity with a piece of mail as requested, but it was not deemed acceptable. Each time I try to create a new account, I encounter further obstacles, including being informed of violations of Facebook community policies. I urgently need to access my accounts to retrieve important photos of my children and deceased friends. These account issues have caused me distress, and I seek assistance in resolving them.

I believe my Facebook account has been hacked. When I tried to report it, the language was different. I've been trying to report this for a week and I've received emails and messages in another language from the hacker pretending to be Facebook. They are trying to send a code to a different phone number, not mine. Even when I tried to open a new account, they took it over and changed the language. I fear they may be deleting my messages. Please assist as my son recently passed away, and I have important photos and funeral details on Facebook. My contact information is Carolyn Miller Bilbo at [redacted] or [redacted] I have had this account for a long time. Despite changing my password with Apple's help, the hackers are still able to access my account.