Facebook Customer Service Issues

I recently joined a Facebook group related to cash transfers through Cash App and PayPal. I connected with a person named Rhon Buchanan who offered to help me receive funds via Cash App but required access to my account. Unfortunately, after providing my details, he changed the password and email associated with my account, leaving me unable to log in. I usually use my mobile phone to access Facebook, but I'm currently locked out as only his email is recognized. I am seeking assistance in resetting my password and regaining access to my account so I can remove his email from it promptly.

Hello, I need assistance with my blocked Facebook account under the name Olga Tarakhova. I have been using this account since [redacted] for my clothing business, where I sell clothes for men and women. I have not violated any community guidelines and have even verified my account with my ID. I have a group with [redacted] members for my regular customers and a business page called Vesta. I run ads from my business page, which I pay for, but Facebook keeps blocking my functions. I am unable to share my products freely, and I constantly have to appeal the blocks on my goods. This has severely impacted my business, which is my sole source of income. I am trying to launch a lead advertisement, but my account is blocked. I am requesting that my account be unblocked as these actions are unjustified and harming my business and livelihood.

I recently received a security alert regarding my Facebook password being similar to another account. In an attempt to safeguard my account, I initiated a password change on Facebook but faced difficulty entering the verification code sent via text. This led to further complications as the platform guided me to a code generator that I couldn't locate. Now, despite waiting for 8 hours and following verification steps like sending a picture of my driver's license, I am still unable to access my account. As Facebook is my primary means of staying connected with long-distance friends and family, I am eager to regain access as soon as possible.

Someone posted my picture without my consent. They did it maliciously as I was sleeping. I received a video call from them while they were drinking, mentioning it was their birthday and insinuating I had one coming up too. Shortly after, they tagged me in a post with a photo of me in my nightgown looking disheveled. Despite my requests, they refused to take it down. I have contacted my lawyer and am waiting for Facebook to take action. Thank you for listening.

My Facebook account, "Fraser Grimes," was hacked on 10.11.19. The profile picture has been changed to inappropriate content related to the Islamic State, along with constant IS posts. I am unable to access the old email linked to my Facebook as I cannot remember the password. Despite attempts to recover the old email, I have not provided enough information according to an automated email response. I am concerned, especially as a teacher. I have submitted my ID to Facebook two days ago but have not heard back. I can provide evidence of my posts and messages. The hacker seems to have added their security measures to my account. I received messages about unauthorized access attempts from someone in London using "Chrome Linux." I fear the hacker may have taken control of my phone number. I hope Facebook can resolve this issue promptly or permanently delete the account.

My account was taken over by my sister, resulting in it being deleted or deactivated. She proceeded to create a new profile using my information and photos on Facebook. Despite reporting this numerous times to Facebook, no action has been taken. I am Michelle McCune from Davenport, IA, and my sister is Angela McCune. I have provided my ID as proof, although she may have copies. I am looking to create two new profiles, one for personal use and one for work purposes. I request that the unauthorized profiles, including hers, be shut down promptly. She has been impersonating multiple individuals and operating several accounts, demonstrating a clear violation of the law. I urge for permanent action to be taken against her. Thank you.

I have been on Facebook since [redacted], and now they are asking me to verify my identity. When I first joined, I changed my last name slightly to MissVicky to protect my privacy. This is how everyone knows me, and I am having trouble proving it because official records don't show this nickname. I went through the identity process, but now I am locked out of my account because I can't provide the required documents. It's important to me to keep using MissVicky on my account as it is a part of my identity. I don't mind proving who I am, but I need help with this name issue. My nickname has been MtnVision since [redacted], due to character limits, and my email reflects this. I appreciate any assistance from Facebook to resolve this matter. Thank you for your help. Sincerely, MissVicky.Johnson

I have reported hacked, hijacked, and imposter accounts, providing ID verification, but no action has been taken. I am Michelle Nicole McCune from Davenport, Iowa. The hacker, my sister, goes by various aliases on Facebook like Angie McCune, Angela Renee, or Angela Renee McCune. She is engaging in stalking, harassment, threats, and unauthorized access to my personal information. She has also threatened my child and gained access to my financial accounts and sensitive documents. Despite my reporting, she continues to create new accounts under my name on different platforms like Instagram, Twitter, and TikTok. This situation extends to loans, credit cards, and bank accounts. Urgent assistance is needed. Thank you.

I have reported hacked, hijacked, and imposter accounts and provided ID verification. Despite this, no action has been taken. My name is M. N. McCune from Davenport, Iowa. My sister, going by various names like Angie McCune and Angela Renee, is the hacker on Facebook. She continuously creates new accounts after deleting the old ones, using them to stalk, harass, and threaten me. She has gained unauthorized access to my personal information, including bank accounts, medical appointments, and more. I suspect she is using this to open new accounts on other platforms like Instagram, Twitter, and TikTok. I have repeatedly reported this to no avail and seek assistance in reclaiming my accounts and having her banned from Facebook. I aim to start new accounts for personal use, my business, and nonprofit organization using new email addresses. Contacting various services and considering involving law enforcement, I need concrete evidence of her actions. Past incidents of financial theft have gone unresolved by the police. I believe she is using my identity for criminal activities. Please assist me. Thank you.

I am seeking help as my PUBG Mobile UC purchase from a person in Bangladesh led to my account being hacked. I mistakenly shared my email and password assuming the safety of my recovery options. The hacker altered all my login details. I tried recovering it following instructions from YouTube and Chrome, but an error in inputting a new email caused me to miss the chance. The perpetrator's number is +[redacted][redacted]. I urge for account retrieval and action against such cybercriminals. The account belonged to Hirendra Bhandari with email [redacted] and password jayshamboo, DOB [redacted] June 16. Recovery emails include [redacted] and [redacted] Prior to the breach, I blocked Sangita Bam, Pravesh Shrestha, Pras Ole, and others. Kindly assist in restoring the important account I lost due to a regrettable error of trust.

Hello, I am experiencing difficulty accessing my Facebook account. Despite having an old, unused phone number linked to my account, Facebook continues to send verification codes to that number instead of my current one. This issue is preventing me from accessing not only my personal account but also my active business page. Unfortunately, I have also forgotten my email password, further complicating the situation. If there is a way to send the verification code to my current phone number so I can regain access, I would greatly appreciate your assistance. Losing access to this account means losing my paid business page as well, which is deeply concerning to me. I have never encountered this problem before and am quite distressed by the situation. Your prompt help in resolving this matter would be sincerely appreciated. Thank you in advance for your support.

Hello, my account has been disabled, and I'm unsure of the reason. I am certain I did not post anything during that time as I was traveling from Atlanta, Georgia to Norfolk, Virginia. I've noticed others receive 30-day suspensions on Facebook. If I inadvertently posted something offensive, I would prefer that penalty over losing access to cherished memories of my children's milestones and connections with family and friends on Facebook. I have invested a significant portion of my life into the site, and regaining access feels like recovering a piece of my heart. I kindly request Facebook to reinstate my account. Thank you in advance.

My previous account [redacted] was compromised, so I deleted it and recreated it. Facebook requested a profile picture verification, which I provided. However, they put the account under review, possibly due to the same email. I then made a new email [redacted] for a fresh Facebook account. The same profile picture verification occurred, resulting in both accounts being disabled. I am seeking guidance on regaining access to the [redacted] account and deleting the [redacted] account. Thank you.

Hello. I encountered an issue with my phone where a downloaded app infected it with a virus. This malicious software began affecting all my apps, particularly Facebook. Strange posts promoting products with tags to multiple friends appeared on my account without my consent. Currently, I am unable to access my Facebook because it seems to be banned. After entering the security code sent to my phone, I still can't log in and receive a message stating that my account is under review. This has persisted throughout the day, preventing me from accessing 12 years worth of memories. I urge you to address this matter promptly, reinstate my account, and contact me using the provided email, as it's different from my Facebook login email.

3.5 years ago, my husband had a one-night stand with Katica Racanovic. I've posted this letter on Facebook multiple times in an attempt to stop her stalking and harassment toward myself and my 15-year-old granddaughter. Despite my efforts, she continues to use the platform to intimidate and threaten us. This is the letter I wrote to my stalker, Katica Racanovic: When you first started attacking me, I was shocked. I couldn't believe someone I knew could be so hateful. As I tried to figure out who it was, I discovered it was you. I wondered why a woman I had never met could hate me so intensely. Now I understand why you targeted me. I had everything you envied - a loving family, a successful life, and a strong relationship with my husband. You, on the other hand, lacked these things, including a relationship with your own mother. I realize now that your actions stem from your own pain and emptiness. Despite the pain you caused me, I am working on forgiving you. Your abuse was deep, but I refuse to let it break me. I am surrounded by love and support, and I will not let you hurt me further. I am turning a corner and moving on from your abuse. You will never have power over me again. Your empty victory means nothing to me. Go and live your lonely life, and remember me as the woman who survived your cruelty.

Hello, good evening. I am Gilberto Lima, an artist, and I am extremely upset about what happened to me on Facebook. Unfortunately, you have blocked me multiple times, affecting many of my friends. It seems that friends of friends may have done something to get my account closed. I've lost friends today because of the blocks you have placed. This is particularly hard for me as I've had my Facebook for 10 years, a decade of memories shared with friends from around the world. I am an art student and a fan of the surreal painter Onik Sahakian. With [redacted] friends, I am an artist trying to share my work, but I find myself blocked. I had four spaces created on my page for Bply Stone. My login email is [redacted] I am known by various names, such as Gilberto Lima Hollywood, in the UK, Portugal, and worldwide. I've tried numerous times to have my official page approved by you, but to no avail. Today, you can see in my Facebook story how important it was for me to speak with a family about the loss of their daughter, Carolina Magalhães. Unfortunately, this was not possible. It's not fair that you have taken away 10 years of memories I cherished with friends and family. This community on my Facebook was like a lifeline connecting me to people around the world, and now I fear I may never reunite with them. I am leaving my contact information here so you can reach out to me via email or phone. I create art, and my birthday is coming up on November 16, but I have lost all my contacts. I am currently in London, with family in Portugal, Brazil, and Spain, and friends I may never see again. Please, I implore you to rectify this situation for me. Ten years may seem trivial to some, but for me, it's a significant part of my life. Thank you, Gilberto Lima.

I logged out of my account, and now when I attempt to log back in, I'm prompted to use a code generated by the system. However, I can't access the code generator as I can't proceed past the login screen. I've attempted various solutions, including submitting my driver's license, but I have not received any response. Managing a page, it's vital for me to regain access to my account. It has been quite frustrating since I possess all the necessary details except the code needed, yet I'm unable to retrieve it.

I recently logged into my account at my workplace, and the system requested me to pick trusted contacts. After inputting codes from my trusted contacts (Michaela L., Corrin P., Jenny G., and Laura K.), I encountered a block stating I was moving too fast in the process. Despite trying all available options and submitting multiple tickets through the customer support portal, I have not been able to resolve the issue. My account was originally set up in [redacted] using my Yahoo email ([redacted]), which I no longer have access to. I have made attempts to reset using my phone ([redacted]) and an alternative email, but have not received the required SMS link for verification. It would be greatly appreciated if you could assist me in regaining access to my account.

I previously had an issue with defamatory posts from my late husband's ex-wife and children. Despite a resolution not to communicate or harass further, they created a new page for my late husband, implying messages against me. The contents are understood as harassment by friends but might not be evident to others. Administered by his ex-wife and son, the Facebook page insinuates harassment without directly naming me. I feel hurt and harassed by this situation and request for the post to be removed.

I have been experiencing harassment since 9 a.m. this morning for my password, with promises of $[redacted],[redacted]. My account's email and telephone number were swiftly changed, leaving me locked out. My name is Olivia Hamilton, and I am seeking assistance in regaining access to my account. I am determined not to fall for such scams again. The profile associated with these actions belongs to Judy Miller. Please deactivate her page to prevent further scams. The individual who hacked me is represented by a picture of an older Caucasian female at a microphone. Your help in resolving this issue would be greatly appreciated.