Good morning Sir, *My facebook account (Ugwu Daniel with these phone numbers...

GetHuman3885305's Recover Hacked Account issue with Facebook from November 2019

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Top Tip from another customer
To recover your Facebook account click https://www.facebook.com/help/contact/183000765122339 then enter your email or phone number into the space on the screen and click “Search”. You should see your profile picture show up on the right side of the next page with an option to send a code to your email on the account or the phone number on the account. Choose one, then go to your email or phone number you choose to get the code. Enter the code and click “Continue”, from there you should be prompted to create a new password. Once you create a new password you should be able to log in.
The issue in GetHuman3885305's own words
Good morning Sir, *My facebook account (Ugwu Daniel with these phone numbers ***********, *********** and *****@***.com) has been hacked twice this month. The first time was on the eve of ********** it was recovered after one week on the eve of **********. Some changes were made (I added Udes to my name to make it Ugwu Daniel Udes and the password was also changed). After three days, it was hacked again and till this moment, I have not been able to retrieve it again from them.*Please help me do something about this because they are using my name to defraud people. I never permitted that. I don't know anything about any online business. I will be happy if you can help me**. Stop them from using the facebook account. **. Recover the facebook account as fast as possible. **. Never allow anybody penetrate my facebook account again. **Thank you as I anticipate your maximum support. **Ugwu Daniel Udes.

GetHuman3885305 did not yet indicate what Facebook should do to make this right.

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Facebook

Recover Hacked Account issue
Reported by GetHuman3885305
Nov 5th, 2019 - 2 years ago
Not resolved
Seen by 8 customers so far
Similar issue to 749948 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License

Timeline

GetHuman3885305 started working on this issue
Nov 5th, 2019 3:52am
GetHuman3885305 indicated the issue is not fixed yet.
Nov 5th, 2019 2:12pm
GetHuman3885305 indicated the issue is not fixed yet.
Nov 5th, 2019 9:14pm
GetHuman3885305 indicated the issue is not fixed yet.
Nov 6th, 2019 11:20am
GetHuman3885305 indicated the issue is not fixed yet.
Nov 8th, 2019 11:27pm

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