Facebook Marketplace Admin,**I have recently bought a car which was advertised on Faceb...

GetHuman-chuddah's customer service issue with Facebook from October 2019

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The issue in GetHuman-chuddah's own words
Facebook Marketplace Admin,**I have recently bought a car which was advertised on Facebook Marketplace. We had agreed on a price and we have picked up the car.*Unfortunately, when transferring the payment I have accidentally transferred too much to which the seller has now kept and refuses to acknowledge the err.*Additionally, the marketplace advert was immediately removed and is now no longer accessible.**Understanding that payment is the responsibility of the buyer and seller I would like to take this matter to small claims court to reclaim the difference.*To do this I need a copy of the original advert which contained the price that we agreed upon. Would it be possible for a member of your team to find this advert and send a copy for evidence?**Thanks

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Customer service issue
Reported by GetHuman-chuddah
Oct 29th, 2019 - 2 years ago
Not resolved
Seen by 2 customers so far
Similar issue to 742129 others
0 customers following this

Timeline

GetHuman-chuddah started working on this issue
Oct 29th, 2019 5:46pm
GetHuman-chuddah indicated the issue is not fixed yet.
Oct 29th, 2019 10:52pm