Hi Team,*I am Rajiv Gandhi D has FB account which is hacked by someone.*Email ID...

GetHuman-adroits's Recover Hacked Account issue with Facebook from October 2019

Help with my Facebook issue
Top Tip from another customer
To recover your Facebook account click https://www.facebook.com/help/contact/183000765122339 then enter your email or phone number into the space on the screen and click “Search”. You should see your profile picture show up on the right side of the next page with an option to send a code to your email on the account or the phone number on the account. Choose one, then go to your email or phone number you choose to get the code. Enter the code and click “Continue”, from there you should be prompted to create a new password. Once you create a new password you should be able to log in.
The issue in GetHuman-adroits's own words
Hi Team,*I am Rajiv Gandhi D has FB account which is hacked by someone.*Email ID: *****@***.com*My phone number: ***********Someone hacked my Gmail and FB some how and i have recovered Gmail and changed the password but i am not able to log in to FB since its asking to enter * digit code. i am not getting the * digit code neither in my phone nor in my email. when i requested for text message it throws me error that too many request made and try again later.*I want to update my new number ********** and request you to send the code to this number.

GetHuman-adroits did not yet indicate what Facebook should do to make this right.

How GetHuman-adroits fixed the problem
My computer was hacked and what ever i do in my PC was tracked and not allowed to get the security code.*So i opened form mobile with different WIFI and i was able to open the link you have sent and able to log in FB.
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Recover Hacked Account issue
Reported by GetHuman-adroits
Oct 29th, 2019 - 2 years ago
Fixed
GetHuman-adroits shared how to fix
Seen by 3 customers so far
Similar issue to 742123 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License

Timeline

GetHuman-adroits started working on this issue
Oct 29th, 2019 5:41pm
GetHuman-adroits confirmed the issue is fixed. Hooray!
Oct 29th, 2019 11:47pm