I placed an add for my house on Facebook Marketplace a few days ago and paid to have it...

GetHuman3845106's customer service issue with Facebook from October 2019

Help with my Facebook issue
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Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman3845106's own words
I placed an add for my house on Facebook Marketplace a few days ago and paid to have it boosted. However, there are two major problems:*) Under the picture of our house on the Marketplace page, it states * Beds, * baths. Our house has * bedrooms and *.* baths*) If you put our address into the search bar on the Marketplace site, a pop-up says "No listings are found for **** Richland Ave. Baton Rouge within ** miles''which is ridiculous since that is my location right now!*I TRIED TO CALL THE CUSTOMER SERVICE PHONE NUMBER AND THERE IS NO CUSTOMER SERVICE AVAILABLE, I GOT AN AUTOMATED SYSTEM AND ANY CHOICE * I PRESS REFERRED ME BACK TO THE ONLINE HELP CENTER WHICH OFFERS NO ASSISTANCE FOR MY PROBLEM WHICH IS WHY I CALLED. **(Copied from my second e-mail to them.)*-- *Karen Speier

GetHuman3845106 did not yet indicate what Facebook should do to make this right.

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Customer service issue
Reported by GetHuman3845106
Oct 28th, 2019 - 2 years ago
Not resolved
Seen by 1 customer so far
Similar issue to 741108 others
0 customers following this

Timeline

GetHuman3845106 started working on this issue
Oct 28th, 2019 10:48pm
GetHuman3845106 shared this issue with friends on Facebook
Oct 28th, 2019 10:48pm