Facebook first of all needs a customer service representative. Second I was shut out of...

GetHuman3838829's customer service issue with Facebook from October 2019

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The issue in GetHuman3838829's own words
Facebook first of all needs a customer service representative. Second I was shut out of my original Facebook account earlier in October. I couldn't get back in. Then I opened a new one. After a few days I started getting messages from strangers with threats. Saying my old account was selling fake merch on market place. Stuff I never sold. Only thing I attempted to sell was wood art. But they were claiming that I was selling wheels, rims and some kind of charger cable. The amounts were $***, $***, $****.* I spoke with each person settling and explaining the issue. I reported my old account to Facebook to destroy the old account. It looks like they did. Now on Sunday my new account locks me out. It except my password. However pops up a * digit code on the screen. I need that removed. That * digit code. Because it's not sending my code. Please help me get back in to my Facebook. I feel violated with these attacks. It's making me look like a criminal to the public. I feel like I need a lawyer.

GetHuman3838829 did not yet indicate what Facebook should do to make this right.

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Facebook

Customer service issue
Reported by GetHuman3838829
Oct 28th, 2019 - 2 years ago
Not resolved
Seen by 7 customers so far
Similar issue to 740968 others
0 customers following this

Timeline

GetHuman3838829 started working on this issue
Oct 28th, 2019 8:52pm
GetHuman3838829 indicated the issue is not fixed yet.
Nov 1st, 2019 12:33am