FB locked me out of my account & is requiring me to reset P*W to regain access. FB main...

GetHuman-hindsjd's customer service issue with Facebook from October 2019

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The issue in GetHuman-hindsjd's own words
FB locked me out of my account & is requiring me to reset P*W to regain access. FB maintains someone hacked my account or there has been some kind of suspicious activity.**The only thing that has happened in my account is that I (perhaps foolishly) installed FB & Messenger Apps on my Windows ** PC, instead of just continuing to access FB through my Browser. Almost immediately I was locked out!**I did not respond to some fake email invitation to do so this. I went to the web site & chose to do these two two installs from the Win Store.**HELP! I am tired of this nonsense and do not want to change my P*W, which I chose when setting up FB years ago. I have never been hacked before. As far as I am concerned I have In effect been hacked by FB not someone else.

GetHuman-hindsjd did not yet indicate what Facebook should do to make this right.

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Customer service issue
Reported by GetHuman-hindsjd
Oct 28th, 2019 - 2 years ago
Not resolved
Seen by 9 customers so far
Similar issue to 740013 others
0 customers following this

Timeline

GetHuman-hindsjd started working on this issue
Oct 28th, 2019 4:21am
GetHuman-hindsjd indicated the issue is not fixed yet.
Oct 28th, 2019 2:34pm
GetHuman-hindsjd indicated the issue is not fixed yet.
Nov 1st, 2019 1:15am

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