Lost phone **Have tried to get into facebook using my email and phone number, however i...

GetHuman3797632's customer service issue with Facebook from October 2019

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The issue in GetHuman3797632's own words
Lost phone **Have tried to get into facebook using my email and phone number, however it takes me to the account 'David Baird'. This account I must of set up when first accessing facebook many years ago and I have put into process of deactivating it. When recovering password this account uses my current mobile number and current email address which is no good as this profile is dead and not the account I want to get into. The account I want is the one I use dailey. 'David Andrew Michael baird'. When I type my mobile or email to recover this account it always takes me to the other account 'David Baird' which I don't want. I now cant remember the password for the David have trusted contacts. What can I do to get back into this account thank you Andrew Michael Baird account. I don't

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Facebook

Customer service issue
Reported by GetHuman3797632
Oct 20th, 2019 - 3 years ago
Not resolved
Seen by 5 customers so far
Similar issue to 729543 others
0 customers following this

Timeline

GetHuman3797632 started working on this issue
Oct 20th, 2019 10:56am
GetHuman3797632 indicated the issue is not fixed yet.
Oct 21st, 2019 11:48am

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