Every time I log in to Facebook I have to reset my password. EVERY TIME. I had problems...
GetHuman-mbrakes's customer service issue with Facebook from October 2019
Help with my Facebook issue
Before contacting them, items GetHuman-mbrakes may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman-mbrakes's own words
Every time I log in to Facebook I have to reset my password. EVERY TIME. I had problems resetting my password this last time because I've used so many passowrds I had to try about five times to get one I never used before. Then they want me confirm my login. Either by confirming my account on a different computer, or by bothering five of my close friends or relatives, having them contact Facebook and enter a code. I do not always have access to another computer, only my CELL PHONE.**I got on another computer and tried to confirm. Now I get "To continue, please approve this login on a phone or computer you've used before."**I reset my password on my cell. Now I am using my computer, that I had to lug down to the community clubhouse where I live to use thier wifi, and tried to confirm on my computer. It wouldn't let me. AGAIN I had to reset my password. I tried a second time - AGAIN I had to reset my password. Over and over and over.**I cannot confirm on either my cell phone or computer, the only two ways I have used before. "To continue, please approve this login on a phone or computer you've used before."**I tried to setup a gofund me account to help pay hospital bills I cannot afford. They told me to post my message on Facebook, but no matter how many times I try Facebook WILL NOT LET ME IN TO MY FACEBOOK PAGE. I AM LOCKED OUT. I HAVE RESET MY PASSWORD SEVERAL TIMES BECAUSE THEY MAKE ME EVERY TIME I TRY TO LOG IN, AND I AM LOCKED OUT OF MY FACEBOOK PAGE.**PLEASE HELP!
GetHuman-mbrakes did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman-mbrakes fixed the problem
We are waiting for GetHuman-mbrakes to fix the problem and share the solution with the rest of us customers.
Please help with my Facebook issue
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Facebook customer problems.
Our free concierge service can find the best deals across telecom providers in your new zip code and making sure your services arrive on the same day. Talk to a live person seconds from now who can do price comparisons for you and get a date that works for you!