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Still no resolution or response from Facebook even after sending in certification photo

GetHuman-eileej's Can't Receive Code to Reset issue with Facebook from October 2019

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The issue in GetHuman-eileej's own words

I purchased a new phone and have not used another device to login. To Facebook before that but have set up two factor authentication not thinking it would ever be this hard. I have emailed Facebook and they sent me a link to reset my password and account but the issue is I can’t access the rest of the account to get a code generator code to enter the final step as that app is embedded within Facebook accessible once you have logged in. Secondly they sent me a new password but this password kept saying incorrect password. So I can’t access my account at all and can’t find anyone who is actually willing to listen to my issue.. *can anyone help remove the two fa Tor authentication or help to get me back into my account.

The code is not being received to my mobile and I have no access to code generator on another device

Facebook need to make this process less difficult and actually help

I have tried all avenues but with code generator activated there is not much else I can do

I have an issue with Facebook too

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Can't Receive Code to Reset issue

Reported by GetHuman-eileej

Oct 17th, 2019 - 3 years ago

I have an issue with Facebook too

Not resolved

Seen by 16 customers so far

Similar issue to 725546 others

0 customers following this

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