My brother with very poor eye sight made some mistakes setting up his account on a new...
GetHuman-tmoy's Recover Hacked Account issue with Facebook from October 2019
Help with my Facebook issue
Top Tip from another customer
To recover your Facebook account click https://www.facebook.com/help/contact/183000765122339 then enter your email or phone number into the space on the screen and click “Search”. You should see your profile picture show up on the right side of the next page with an option to send a code to your email on the account or the phone number on the account. Choose one, then go to your email or phone number you choose to get the code. Enter the code and click “Continue”, from there you should be prompted to create a new password. Once you create a new password you should be able to log in.
The issue in GetHuman-tmoy's own words
My brother with very poor eye sight made some mistakes setting up his account on a new device me his brother had been trying to sort out his account he now it’s locked out I have not got much idea myself what to do he is Trevor Moy Uk I don’t know how much info to put into this box I need to talk to someone human,I need to merge another account set up with the one he his using it’s a big mess to be honest with him being classed blind I don’t know what he has done I need help it’s driving me mad trying to find out what to do
GetHuman-tmoy did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman-tmoy fixed the problem
I don’t know what gethuman did but I logged back in and it was ok,l, then took my middle name initial out so I could be seen on my phone as well without it thinking I had been hacked my brother has done this for me because I can’t hardly see
Please help with my Facebook issue
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