I have had my Facebook account for a decade it had all my family photos my kids growing...

GetHuman-edmacs's Recover Disabled Account issue with Facebook from October 2019

Help with my Facebook issue
Before contacting them, items GetHuman-edmacs may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
Top Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. Facebook has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account. If your account is disabled then click here https://www.facebook.com/help/contact/260749603972907 and you have access to your email or phone number you may be able to recover your account.
The issue in GetHuman-edmacs's own words
I have had my Facebook account for a decade it had all my family photos my kids growing up relatives that are not now a am in absolute peace’s because you have disabled because of people that don’t like me reporting it as fake, I can not believe this has happen it’s shocking you can take that away from take all my memories basically take my life away because I suffer from really bad anxiety and depression I have no life out side of fb I have no friends out side of Facebook you have taken them all from me you’ve taking everything and wiped me out like I never existed how is that right or fair it’s disgusting you can do this to someone I am dumbfounded to the reasons you deactivate a account of someone’s they have had for so long how you can just take everything away from me like you have you have no idea how badly this has affected me and made my depression *** time worse. I AM BEGGING YOU ON MY KNEES PLEASE GIVE ME MY ACCOUNT BACK PLEASE PLEASE PLEASE

GetHuman-edmacs did not yet indicate what Facebook should do to make this right.

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Recover Disabled Account issue
Reported by GetHuman-edmacs
Oct 14th, 2019 - 3 years ago
Not resolved
Seen by 7 customers so far
Similar issue to 721655 others
0 customers following this


GetHuman-edmacs started working on this issue
Oct 14th, 2019 5:58pm
GetHuman-edmacs indicated the issue is not fixed yet.
Oct 15th, 2019 6:44pm
GetHuman-edmacs shared this issue with others over email
Oct 15th, 2019 6:44pm