I had been on my facebook app for a while when a notification came u saying log in from...

GetHuman3852612's Can't Receive Code to Reset issue with Facebook from October 2019

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The issue in GetHuman3852612's own words
I had been on my facebook app for a while when a notification came u saying log in from unusal device, so I thought it must be someone else as I was on already. I reset my password, but was asking for code from generator but cant get into app to get it, I am struggling with this and going round in circles .. I think my old number is stored so the sms sent already I cant access.... im really confused and don't understand and need either to give my new number so the code can be sent there.. you can quite clearly see im using the same device to try log in ... I tried on my laptop but same ..I really need this sorted as im getting really anxious that I have lost access to my account and my childs photos that are on it . please help ...thanks jody

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Facebook

Can't Receive Code to Reset issue
Reported by GetHuman3852612
Oct 30th, 2019 - 2 years ago
Not resolved
Seen by 5 customers so far
Similar issue to 742847 others
0 customers following this

Timeline

GetHuman3852612 started working on this issue
Oct 30th, 2019 8:54am
GetHuman3852612 indicated the issue is not fixed yet.
Oct 30th, 2019 1:45pm
GetHuman3852612 indicated the issue is not fixed yet.
Oct 30th, 2019 1:46pm
GetHuman3852612 indicated the issue is not fixed yet.
Nov 2nd, 2019 9:10am