I'm locked out of my facebook account and it's asking me to confirm my identity which I...

GetHuman3716096's Recover Disabled Account issue with Facebook from October 2019

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Before contacting them, items GetHuman3716096 may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
Top Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. Facebook has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account. If your account is disabled then click here https://www.facebook.com/help/contact/260749603972907 and you have access to your email or phone number you may be able to recover your account.
The issue in GetHuman3716096's own words
I'm locked out of my facebook account and it's asking me to confirm my identity which I've done and got in but I kept getting locked out and now I exceeded the hourly limit to identify my friends photos but this happen ed hours ago and I can't click on that option anymore. I can't even use the other option to confirm my identity. It came up my account is disabled a d when I completed the disabled form on fb and uploaded my id it's saying my account is not disabled to find the right channel. No one can help me get my fb back. Can you please help me. Thank you. Lolita

GetHuman3716096 did not yet indicate what Facebook should do to make this right.

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Facebook

Recover Disabled Account issue
Reported by GetHuman3716096
Oct 7th, 2019 - 2 years ago
Not resolved
Seen by 7 customers so far
Similar issue to 707266 others
0 customers following this

Timeline

GetHuman3716096 started working on this issue
Oct 7th, 2019 12:14am