I'm locked out of my facebook account and it's asking me to confirm my identity which I...

GetHuman3716096's Recover Disabled Account issue with Facebook from October 2019

Help with my Facebook issue
First: share to improve GetHuman3716096's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman3716096 may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
Top Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. Facebook has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account. If your account is disabled then click here https://www.facebook.com/help/contact/260749603972907 and you have access to your email or phone number you may be able to recover your account.
The issue in GetHuman3716096's own words
I'm locked out of my facebook account and it's asking me to confirm my identity which I've done and got in but I kept getting locked out and now I exceeded the hourly limit to identify my friends photos but this happen ed hours ago and I can't click on that option anymore. I can't even use the other option to confirm my identity. It came up my account is disabled a d when I completed the disabled form on fb and uploaded my id it's saying my account is not disabled to find the right channel. No one can help me get my fb back. Can you please help me. Thank you. Lolita

GetHuman3716096 did not yet indicate what Facebook should do to make this right.

How GetHuman3716096 fixed the problem

We are waiting for GetHuman3716096 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid


Recover Disabled Account issue
Reported by GetHuman3716096
Oct 7th, 2019 - 3 years ago
Not resolved
Seen by 8 customers so far
Similar issue to 707266 others
0 customers following this


GetHuman3716096 started working on this issue
Oct 7th, 2019 12:14am

The Free, Easy Way to Move Services

Our free concierge service can find the best deals across telecom providers in your new zip code and making sure your services arrive on the same day. Talk to a live person seconds from now who can do price comparisons for you and get a date that works for you!

Call Toll-Free: 888-959-6783Our service is unaffiliated and thus can compare plans across many providers and schedule multiple technicians