Was locked out of my Facebook account and hit with a security check two days ago. For s...

GetHuman3604420's Recover Disabled Account issue with Facebook from September 2019

Help with my Facebook issue
First: share to improve GetHuman3604420's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman3604420 may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
Top Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. Facebook has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account. If your account is disabled then click here https://www.facebook.com/help/contact/260749603972907 and you have access to your email or phone number you may be able to recover your account.
The issue in GetHuman3604420's own words
Was locked out of my Facebook account and hit with a security check two days ago. For starts here's a USER friendly tip that I took ** hours and a lot of trial and error to learn at * in the darn morning: USERS WILL NOT RECEIVE FB SMS CODE VIA MOBILE NUMBER TO RESET PASSWORD WHEN USING GOOGLE CHROME. THE TEXTS ONLY COME THROUGH ON SAFARI. But alas, my feat was just beginning it's metamorphose because once I finally reset my password via Safari and was lulled into this false sense of security and encouragement - the security check CONTINUES to give me a red alert saying I'm using the feature wrong. Well I say that feature's wrong because I'm not getting any * digit security check code! What gives? Absolutely wild one of the biggest social media engine's has NO live chat support* and I don't want to hear it about busy because Apple Inc. has that feature and to top it off it's nothing but pleasantries - no worms but this here F.B! But yet, we all still use this gaping service so who's dumb the creator or the consumer?! For Christmas sake is ANYBODY OUT THERE please help!!! *FB account: Leeza Cicero*and I also have the mobile number the account is under but I'm antisocial and love it so I don't want any get humans trying to get to me* therefore will only provide for legitimate assistance. Please don't make this a thanks, for nothing!

GetHuman3604420 did not yet indicate what Facebook should do to make this right.

How GetHuman3604420 fixed the problem

We are waiting for GetHuman3604420 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Facebook

Recover Disabled Account issue
Reported by GetHuman3604420
Sep 17th, 2019 - a year ago
Not resolved
Seen by 1 customer so far
Similar issue to 671203 others
0 customers following this

Timeline

GetHuman3604420 started working on this issue
Sep 17th, 2019 4:40pm