Stop letting in the HACKERS

GetHuman3521342's customer service issue with Facebook from September 2019

Help with my Facebook issue
Before contacting them, items GetHuman3521342 may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman3521342's own words
Tried to change details but won’t let us and can’t delete my mums photos ... Brothers Facebook account was hacked and are unable to close the account. This hacker as stole all photos of my mum who has passed away and is now sending dirty messages to all females via friends list. They have reposted photos of my brother and a child without permission. The Community Standards have been broken twice. We have so much evidence we can provide, its been reported to the police. We cant get into the account to close it. They contacted a minor via messenger by facetime. I will not let them take any memories of my mum. Please delete the account
They contact females with dirty messages and reposted a photo of a minor without permission. We have captured everything even a video call
Close my brothers account or take off everything that belongs to him down under lee Toretto price
Because I am the only person who follows the rules and respect the privacy of others
Reported the messages, reported the hacking and reported the fact that they have broken the Community Standards rules
How GetHuman3521342 fixed the problem

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Customer service issue
Reported by GetHuman3521342
Sep 2nd, 2019 - a year ago
Not resolved
Seen by 10 customers so far
Similar issue to 643896 others
0 customers following this

Timeline

GetHuman3521342 started working on this issue
Sep 2nd, 2019 3:59pm
GetHuman3521342 shared this issue with others over email
Sep 2nd, 2019 4:03pm
GetHuman3521342 shared this issue with your circles on Google+
Sep 2nd, 2019 4:05pm
GetHuman3521342 indicated the issue is not fixed yet.
Sep 3rd, 2019 9:28am
GetHuman3521342 indicated the issue is not fixed yet.
Sep 3rd, 2019 9:28am
GetHuman3521342 indicated the issue is not fixed yet.
Sep 3rd, 2019 9:28am
GetHuman3521342 indicated the issue is not fixed yet.
Sep 3rd, 2019 9:28am
GetHuman3521342 indicated the issue is not fixed yet.
Sep 3rd, 2019 9:28am
GetHuman3521342 indicated the issue is not fixed yet.
Sep 3rd, 2019 9:29am
GetHuman3521342 indicated the issue is not fixed yet.
Sep 3rd, 2019 9:29am
GetHuman3521342 indicated the issue is not fixed yet.
Sep 3rd, 2019 8:15pm

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