I posted generic home decor items for sale in marketplace*groups. My account is now su...

GetHuman3480415's customer service issue with Facebook from August 2019

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The issue in GetHuman3480415's own words
I posted generic home decor items for sale in marketplace*groups. My account is now suspended citing “Third Party Infringemnt.” There was no copyright infringement or even any name brands used. **Facebook rules states that they will notify the account owner of the name of the person that submitted the third party infringement report, along with details of the report. I have not received any of this information. **The first time I sent an appeal, it was overturned quickly and I had access again. Since then, my access has been suspended again, even though I did not post anything new, and I even deleted the original post for good measure. **Each time I send an appeal now, I get a quick response stating they cannot offer support for this particular issue, even though they’ve previously fixed the issue! **I have also reported this as a “problem” too for good measure. **How can I retain access to Marketplace*groups?

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Facebook

Customer service issue
Reported by GetHuman3480415
Aug 25th, 2019 - a year ago
Not resolved
Seen by 2 customers so far
Similar issue to 630282 others
0 customers following this

Timeline

GetHuman3480415 started working on this issue
Aug 25th, 2019 5:21pm