Good evening, I hope you are doing well.*I am Petrit Hajrizi, and I have a disabled Fac...

GetHuman-phajrizi's Recover Disabled Account issue with Facebook from August 2019

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Top Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. Facebook has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account. If your account is disabled then click here https://www.facebook.com/help/contact/260749603972907 and you have access to your email or phone number you may be able to recover your account.
The issue in GetHuman-phajrizi's own words
Good evening, I hope you are doing well.*I am Petrit Hajrizi, and I have a disabled Facebook account. I had my facebook account in my mobile device, also method authentication to have my account secure. I don't have access to my account in any computer and recently Facebook started to show a black page when I clicked on it, I uninstalled the application in my mobile and reinstalled but I cant remember my password. I tried to reset the password using emails linked with my account but these are old email that I don't have access to anymore. I also tried to recover older emails so I can get started somewhere but that wont help. If you could please help me recover my account I would appreciate it very much. For authentication purposes, I can send you my phone number, even Identification document, make live video with you so you can be sure that I am Petrit Hajrizi, if that helps.**Thank you in advance,**Best regards,*Petrit Hajrizi

GetHuman-phajrizi did not yet indicate what Facebook should do to make this right.

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Facebook

Recover Disabled Account issue
Reported by GetHuman-phajrizi
Aug 20th, 2019 - 2 years ago
Not resolved
Seen by 5 customers so far
Similar issue to 621657 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License

Timeline

GetHuman-phajrizi started working on this issue
Aug 20th, 2019 10:03pm
GetHuman-phajrizi indicated the issue is not fixed yet.
Aug 21st, 2019 2:10am

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