I have had a Facebook Account for about ** years. A Personal page. Suddenly on Sunday...

GetHuman-metalpet's Recover Disabled Account issue with Facebook from August 2019

Help with my Facebook issue
Top Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. Facebook has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account. If your account is disabled then click here https://www.facebook.com/help/contact/260749603972907 and you have access to your email or phone number you may be able to recover your account.
The issue in GetHuman-metalpet's own words
I have had a Facebook Account for about ** years. A Personal page. Suddenly on Sunday **th August I received * messages in a row by email saying that my account had been disabled for breaching Community Standards. "Options" only produced a page which said Create A New Account. My Personal page only contained photos of dogs and animal videos mostly. I believe it was hacked. It had many personal memories, videos and photos on it and I am not allowed to create another page. I would very much appreciate it being reinstated as there was nothing on there that could possibly have gone against your Community Standards unless posted by someone else without my knowledge. I could not see the offending posts as Facebook had disabled my account so I have no idea what they were.

GetHuman-metalpet did not yet indicate what Facebook should do to make this right.

How GetHuman-metalpet fixed the problem

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Recover Disabled Account issue
Reported by GetHuman-metalpet
Aug 20th, 2019 - a year ago
Not resolved
Seen by 5 customers so far
Similar issue to 620987 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License

Timeline

GetHuman-metalpet started working on this issue
Aug 20th, 2019 3:25pm
GetHuman-metalpet shared this issue with friends on Facebook
Aug 20th, 2019 3:26pm
GetHuman-metalpet indicated the issue is not fixed yet.
Aug 21st, 2019 10:40am
GetHuman-metalpet indicated the issue is not fixed yet.
Aug 21st, 2019 10:43am
GetHuman-metalpet indicated the issue is not fixed yet.
Aug 21st, 2019 10:44am