I have had a Facebook Account for about ** years. A Personal page. Suddenly on Sunday...
GetHuman-metalpet's Recover Disabled Account issue with Facebook from August 2019
Help with my Facebook issue
Top Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. Facebook has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account. If your account is disabled then click here https://www.facebook.com/help/contact/260749603972907 and you have access to your email or phone number you may be able to recover your account.
The issue in GetHuman-metalpet's own words
I have had a Facebook Account for about ** years. A Personal page. Suddenly on Sunday **th August I received * messages in a row by email saying that my account had been disabled for breaching Community Standards. "Options" only produced a page which said Create A New Account. My Personal page only contained photos of dogs and animal videos mostly. I believe it was hacked. It had many personal memories, videos and photos on it and I am not allowed to create another page. I would very much appreciate it being reinstated as there was nothing on there that could possibly have gone against your Community Standards unless posted by someone else without my knowledge. I could not see the offending posts as Facebook had disabled my account so I have no idea what they were.
GetHuman-metalpet did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman-metalpet fixed the problem
We are waiting for GetHuman-metalpet to fix the problem and share the solution with the rest of us customers.
Please help with my Facebook issue
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Facebook customer problems.