Hi I am a volunteer from the Eustis Little League in Florida. years ago one of the volu...

GetHuman-eustisll's Recover Disabled Account issue with Facebook from August 2019

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Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
Top Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. Facebook has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account. If your account is disabled then click here https://www.facebook.com/help/contact/260749603972907 and you have access to your email or phone number you may be able to recover your account.
The issue in GetHuman-eustisll's own words
Hi I am a volunteer from the Eustis Little League in Florida. years ago one of the volunteers opened in account eustis little league baseball*softball. We can no longer get access to this account because nobody remembers email, phone numbers, or password on the account. So we tried to open another account because we were locked out of previous account. started to enter information and it disabled the new account for some reason I can no longer get into it .??? I either need to get access to the new account or the old account somehow. Little League season starts in a couple weeks and we are trying to get the word out through Facebook. Please get back to me a soon as possible on what we should do. The president is Jerry himes, is an older gentleman and doesn’t do much on computers. My name is Aubrey Justice I am just a volunteer but I’m trying to help him. I was trying to set up the account in his name since he is the president Of the League. The first account was set up through a volunteer that is no longer around. And Jerry is locked out because he doesn’t know any of the information. Please get back with me and let me know the best way to proceed.

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Facebook

Recover Disabled Account issue
Reported by GetHuman-eustisll
Aug 19th, 2019 - a year ago
Not resolved
Seen by 5 customers so far
Similar issue to 618757 others
0 customers following this

Timeline

GetHuman-eustisll started working on this issue
Aug 19th, 2019 2:14pm