Dear Facebook,**We are writing as recently we had our family travel page suspended and...

GetHuman3408663's Recover Disabled Account issue with Facebook from August 2019

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If your email and password are changed on the account then there is no way to recover the account. Facebook has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account. If your account is disabled then click here https://www.facebook.com/help/contact/260749603972907 and you have access to your email or phone number you may be able to recover your account.
The issue in GetHuman3408663's own words
Dear Facebook,**We are writing as recently we had our family travel page suspended and we aren't sure why or how to have it reinstated. Not sure if we have been hacked or if we may have inadvertently set up the page incorrectly. It is called Greatsouthern DAGS, its our personal travel page set up for family and friends to follow our adventures as we travel Australia for ** months. It is not a business or used for commercial purposes. We are hoping to keep it separate from our personal profile pages, can you guide us on how to set it up so we can continue using the page but also so we don't lose what we had already posted, as we were also keeping it as travel diary and record for ourselves. The page is linked under Angela Buzas (*****@***.com) but maybe linked to Richard Buzas (*****@***.com) when using Instagram. We received a text message yesterday saying we could use the page again by clicking on the link that was sent but something seems to have gone wrong and it didn't work.**Can someone please help us to try and sort out the issues?*Regards*Richard and Angela Buzas

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Recover Disabled Account issue
Reported by GetHuman3408663
Aug 12th, 2019 - 2 years ago
Not resolved
Seen by 5 customers so far
Similar issue to 605133 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License

Timeline

GetHuman3408663 started working on this issue
Aug 12th, 2019 2:55am
GetHuman3408663 indicated the issue is not fixed yet.
Aug 13th, 2019 4:39am

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