My name is "Ahmed El-Badry" friend with "Nariman Gadelmawla" and I'm one of her trusted...

GetHuman3408309's Reset Password issue with Facebook from August 2019

Help with my Facebook issue
Before contacting them, items GetHuman3408309 may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman3408309's own words
My name is "Ahmed El-Badry" friend with "Nariman Gadelmawla" and I'm one of her trusted friends she has a problem to access her account and tried to change the password but she can't access her yahoo account too and there's no option to get a code through her mobile number so we tried the trusted friends and every time we try to do it we get an error. First time was saying we're trying to often so we waited * days and tried it again with Email address "Ahmed.Badry@Altibbi.com" but there were no message sent to Confirm the password so we've waited again * days and tried again after creating her a new gmail account "*****@***.com" but after we put the codes from trusted friends there were an error message said something went wrong please try again and when we tried again the message appeared you're trying to often please try again later she can't access her account for almost a week and we don't know what should we do please help.*Her phone number: ************Her Account that we can't reach: P*****@***.com*Here's my account for contacting me: A.Ahmed.B*****@***.com

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Facebook

Reset Password issue
Reported by GetHuman3408309
Aug 12th, 2019 - 2 years ago
Not resolved
Seen by 4 customers so far
Similar issue to 605008 others
0 customers following this

Timeline

GetHuman3408309 started working on this issue
Aug 12th, 2019 12:20am
GetHuman3408309 indicated the issue is not fixed yet.
Aug 12th, 2019 9:45am
GetHuman3408309 shared this issue with friends on Facebook
Aug 12th, 2019 9:46am

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