My account was hacked now I’m unable to get back in.
GetHuman3395376's Recover Hacked Account issue with Facebook from August 2019
Help with my Facebook issue
First: share to improve GetHuman3395376's odds
Strength in numbers! Companies respond better when others are watching.
Top Tip from another customer
To recover your Facebook account click https://www.facebook.com/help/contact/183000765122339 then enter your email or phone number into the space on the screen and click “Search”. You should see your profile picture show up on the right side of the next page with an option to send a code to your email on the account or the phone number on the account. Choose one, then go to your email or phone number you choose to get the code. Enter the code and click “Continue”, from there you should be prompted to create a new password. Once you create a new password you should be able to log in.
The issue in GetHuman3395376's own words
Okay so I’m pretty sure my account got hacked I got sent some weird link and then that same like got sent to a lot of my friends...now my account password is changed and I can’t change it back. I don’t have access to the email I made my Facebook with and when I try to get help from my trusted contacts and one of them is no longer alive so there’s no way I’m going to be able to get whatever code I’d need to continue. Please get back to me soon so I can change the password. Hopefully you guys can get this hacking situation under wraps because I know I’m not the only one in my friends that’s had the issue! Thanks for the help!
GetHuman3395376 did not yet indicate what Facebook should do to make this right.
I’ve gone through y’all the steps on the help page.
I have an issue with Facebook too
How GetHuman3395376 fixed the problem
We are waiting for GetHuman3395376 to fix the problem and share the solution with the rest of us customers.
Please help with my Facebook issue
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Facebook customer problems.