My account was hacked now I’m unable to get back in.

GetHuman3395376's Recover Hacked Account issue with Facebook from August 2019

Help with my Facebook issue
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Top Tip from another customer
To recover your Facebook account click https://www.facebook.com/help/contact/183000765122339 then enter your email or phone number into the space on the screen and click “Search”. You should see your profile picture show up on the right side of the next page with an option to send a code to your email on the account or the phone number on the account. Choose one, then go to your email or phone number you choose to get the code. Enter the code and click “Continue”, from there you should be prompted to create a new password. Once you create a new password you should be able to log in.
The issue in GetHuman3395376's own words
Okay so I’m pretty sure my account got hacked I got sent some weird link and then that same like got sent to a lot of my friends...now my account password is changed and I can’t change it back. I don’t have access to the email I made my Facebook with and when I try to get help from my trusted contacts and one of them is no longer alive so there’s no way I’m going to be able to get whatever code I’d need to continue. Please get back to me soon so I can change the password. Hopefully you guys can get this hacking situation under wraps because I know I’m not the only one in my friends that’s had the issue! Thanks for the help!

GetHuman3395376 did not yet indicate what Facebook should do to make this right.

I’ve gone through y’all the steps on the help page.
How GetHuman3395376 fixed the problem

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Recover Hacked Account issue
Reported by GetHuman3395376
Aug 9th, 2019 - 2 years ago
Not resolved
Seen by 5 customers so far
Similar issue to 600209 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License