Hello my name is Toni Barnett my Facebook account which is Toni Barnett with the red ha...

GetHuman3380952's Recover Hacked Account issue with Facebook from August 2019

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Before contacting them, items GetHuman3380952 may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
Top Tip from another customer
To recover your Facebook account click https://www.facebook.com/help/contact/183000765122339 then enter your email or phone number into the space on the screen and click “Search”. You should see your profile picture show up on the right side of the next page with an option to send a code to your email on the account or the phone number on the account. Choose one, then go to your email or phone number you choose to get the code. Enter the code and click “Continue”, from there you should be prompted to create a new password. Once you create a new password you should be able to log in.
The issue in GetHuman3380952's own words
Hello my name is Toni Barnett my Facebook account which is Toni Barnett with the red hair was hacked my sister had got a m box for me when we when my page was okay of a picture of my ID the hacker hacked my Facebook page which I don't know how hacked my Facebook page got into my Facebook page and changed everything from the email to everything and it is now on Facebook groups opposing to be me which is not me because I had to create a whole new profile on the day my page got hacked you guys had sent me a verification severe find my account and I made a mistake and pressed it and I guess the hacker was able to get into my account set very many emails to Facebook report it and had everybody report the page but the page had got deleted and got back put up so I'm asking can you please take the page down because now it is going into my inbox where my personal ID is and also my social security number can you please take the page down because all my information is getting put out into the world thank you

GetHuman3380952 did not yet indicate what Facebook should do to make this right.

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Recover Hacked Account issue
Reported by GetHuman3380952
Aug 6th, 2019 - 3 years ago
Not resolved
Seen by 7 customers so far
Similar issue to 595444 others
0 customers following this


GetHuman3380952 started working on this issue
Aug 6th, 2019 9:08pm
GetHuman3380952 indicated the issue is not fixed yet.
Aug 10th, 2019 4:47pm