Hello my name is Toni Barnett my Facebook account which is Toni Barnett with the red ha...

GetHuman3380952's Recover Hacked Account issue with Facebook from August 2019

Help with my Facebook issue
First: share to improve GetHuman3380952's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman3380952 may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
Top Tip from another customer
To recover your Facebook account click https://www.facebook.com/help/contact/183000765122339 then enter your email or phone number into the space on the screen and click “Search”. You should see your profile picture show up on the right side of the next page with an option to send a code to your email on the account or the phone number on the account. Choose one, then go to your email or phone number you choose to get the code. Enter the code and click “Continue”, from there you should be prompted to create a new password. Once you create a new password you should be able to log in.
The issue in GetHuman3380952's own words
Hello my name is Toni Barnett my Facebook account which is Toni Barnett with the red hair was hacked my sister had got a m box for me when we when my page was okay of a picture of my ID the hacker hacked my Facebook page which I don't know how hacked my Facebook page got into my Facebook page and changed everything from the email to everything and it is now on Facebook groups opposing to be me which is not me because I had to create a whole new profile on the day my page got hacked you guys had sent me a verification severe find my account and I made a mistake and pressed it and I guess the hacker was able to get into my account set very many emails to Facebook report it and had everybody report the page but the page had got deleted and got back put up so I'm asking can you please take the page down because now it is going into my inbox where my personal ID is and also my social security number can you please take the page down because all my information is getting put out into the world thank you

GetHuman3380952 did not yet indicate what Facebook should do to make this right.

How GetHuman3380952 fixed the problem

We are waiting for GetHuman3380952 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Facebook

Recover Hacked Account issue
Reported by GetHuman3380952
Aug 6th, 2019 - 2 years ago
Not resolved
Seen by 7 customers so far
Similar issue to 595444 others
0 customers following this

Timeline

GetHuman3380952 started working on this issue
Aug 6th, 2019 9:08pm
GetHuman3380952 indicated the issue is not fixed yet.
Aug 10th, 2019 4:47pm

Moving? We Make It Easy.

Our free concierge service can find the best deals across telecom providers in your new zip code and making sure your services arrive on the same day. Talk to a live person seconds from now who can do price comparisons for you and get a date that works for you!

Call Toll-Free: 888-959-6783Our service is unaffiliated and thus can compare plans across many providers and schedule multiple technicians