This is an issue about Instagram. They haven’t replied to my request support forms yet...

GetHuman3373093's Can't Receive Code to Reset issue with Facebook from August 2019

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The issue in GetHuman3373093's own words
This is an issue about Instagram. They haven’t replied to my request support forms yet. Yesterday morning, I was notified that there was a suspicious log-in attempt to my account from New York. When I changed my password, it wanted to verify by sending a security code to the email linked to the account. Unfortunately, an old and wrong email address *****@***.com is linked to the account. I had linked this wrong email address by mistake almost *-* years ago. My email address that should be linked to my account is *****@***.com, but I never got the chance to change it to that. Now, it is not letting me log in and is sending the security code to the wrong email address, instead of *****@***.com. Whenever I try to log in, it is saying that there is a suspicious log in attempt and is sending the security code to the wrong email address. Please help me log in to my account. I have tried the Instagram help center, I filled out numerous support request forms and attached photo of myself holding the code I was told to send and still haven’t gotten help. **Thanks, *Devanshi Banerjee

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Can't Receive Code to Reset issue
Reported by GetHuman3373093
Aug 5th, 2019 - 3 years ago
Not resolved
Seen by 431 customers so far
Similar issue to 592963 others
0 customers following this


GetHuman3373093 started working on this issue
Aug 5th, 2019 6:25pm
GetHuman3373093 indicated the issue is not fixed yet.
Aug 5th, 2019 11:02pm

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