My Facebook account was hacked while I was in the hospital. I was in the hospital for...

GetHuman-dave_sim's customer service issue with Facebook from August 2019

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The issue in GetHuman-dave_sim's own words
My Facebook account was hacked while I was in the hospital. I was in the hospital for about a week and a half. When I got back from the hospital I logged in to my Facebook account and found that it was hacked with a new email address that I didn't recognize on the account. There were also a lot of new friends on my account that had names that I could not spell or pronounce. So, I deleted the email address that I didn't recognize. Then, I unfriended the people that had names that I could not spell or pronounce. I was just trying to restore my Facebook account to what it used to be before I went into the hospital. Then, for some strange reason that I don't really understand, my Facebook account was disabled and closed. Now, I can't access my Facebook account. Please tell me why my Facebook account was disabled. I don't really understand why my account was disabled. I want my Facebook account to be restored. I don't want to have to create a new Facebook account. A new Facebook account could never be as good as my old Facebook account was. I no longer have copies of the pictures from my marriage that were on the Facebook account. I am divorced now. So, I will never be able to take those pictures again. I just want to have my Facebook account restored to the way that it was before I went into the hospital. If you can't restore my Facebook account then, I will probably have to ask for you to pay me some restitution for my lost pictures and resume and all of my other lost information. My privacy was violated by the hackers. Please do the right thing and restore my Facebook account to the way that it used to be. My Facebook account is *****@***.com. My Facebook account should never have been disabled in the first place. I don't think that I violated any of your rules. I instead was taken advantage of by hackers. No one deserves to have hackers violate their privacy the way that my privacy was violated. Please respect my privacy and restore my Facebook account and start looking for the hackers. You can email me anytime with a resolution at *****@***.com. Thank you for your concern in taking care of this matter quickly.

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Customer service issue
Reported by GetHuman-dave_sim
Aug 3rd, 2019 - 3 years ago
Not resolved
Seen by 6 customers so far
Similar issue to 588331 others
0 customers following this


GetHuman-dave_sim started working on this issue
Aug 3rd, 2019 1:14am