Hi my name is Denise Pam Salazar! I recently got hacked! I cannot reddem my fb the pass...

GetHuman3353930's Recover Hacked Account issue with Facebook from August 2019

Help with my Facebook issue
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Before contacting them, items GetHuman3353930 may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
Top Tip from another customer
To recover your Facebook account click https://www.facebook.com/help/contact/183000765122339 then enter your email or phone number into the space on the screen and click “Search”. You should see your profile picture show up on the right side of the next page with an option to send a code to your email on the account or the phone number on the account. Choose one, then go to your email or phone number you choose to get the code. Enter the code and click “Continue”, from there you should be prompted to create a new password. Once you create a new password you should be able to log in.
The issue in GetHuman3353930's own words
Hi my name is Denise Pam Salazar! I recently got hacked! I cannot reddem my fb the password has been changed. I had access to my fb and messenger still as i never logged out, from one day next it kicked me out now i can't get in. The email that is provided i made in **** after my daugther was born. So i dont remember that password . Please i need your help to reddem my fb account back i have all my kids baby pictures that i cant go back in time and get! Please if u can help me i never been hacked before its **** and this is first time this has happened. I can provide anything you ask so u know its my fb. I just have valuable pictures of my kids that i cant go back in time and get. My oldest is ** youngest * so its those baby pics that id like to at least get back. Thank you ! Im providing my current email not associated with the email with fb that was hacked. Again thank you!!!

GetHuman3353930 did not yet indicate what Facebook should do to make this right.

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Recover Hacked Account issue
Reported by GetHuman3353930
Aug 2nd, 2019 - 3 years ago
Not resolved
Seen by 8 customers so far
Similar issue to 586514 others
0 customers following this


GetHuman3353930 started working on this issue
Aug 2nd, 2019 3:56am

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