Ok, so I am trying to create a business page to display my artwork through facebook. I...

GetHuman-graycens's Recover Disabled Account issue with Facebook from July 2019

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Before contacting them, items GetHuman-graycens may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
Top Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. Facebook has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account. If your account is disabled then click here https://www.facebook.com/help/contact/260749603972907 and you have access to your email or phone number you may be able to recover your account.
The issue in GetHuman-graycens's own words
Ok, so I am trying to create a business page to display my artwork through facebook. I m operating under my real name, but I do not wish to post any personal information, and thus I have no photos of myself currently posted. However, facebook has asked me to verify my identity twice now by taking photos of myself (which would obviously do nothing since there are currently no photos of myself anywhere accessible on the internet), so I simply submitted pictures of a drawing that I recently completed. Although this was accepted the first time it requested verification (which was obviously a gorgeous display of your advanced security measures), my account was disabled the second time. Now it is asking for my ID to unlock it. What? As I'm sure you understand, I do not want to provide my ID to you needlessly (I would not with any site, what a ridiculous request), especially after the many notorious horror stories of your security breaches. I mean seriously who asks for your ID to verify a social media account? So to summarize, I am posting original artwork content under my own name with * personal information involved, and yet your platform continues to request personal information to verify that I am not impersonating someone else's account (news flash, I'm not) which cannot be backed up or verified because I have posted no personal information, so you lock my account and ask for personal information. So please unlock my account and enough with the fake "we're being secure" nonsense. I'm just a kid. Leave me alone and go violate someone else's privacy please and let me move on with my life and my business

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Recover Disabled Account issue
Reported by GetHuman-graycens
Jul 13th, 2019 - 4 years ago
Not resolved
Seen by 5 customers so far
Similar issue to 555908 others
0 customers following this


GetHuman-graycens started working on this issue
Jul 13th, 2019 3:15pm
GetHuman-graycens indicated the issue is not fixed yet.
Jul 16th, 2019 6:42pm
GetHuman-graycens indicated the issue is not fixed yet.
Jul 16th, 2019 9:01pm