A while ago I created a Facebook page for my e-commerce store Noh Mercy Clothing. I was...

GetHuman-nohmercy's Recover Disabled Account issue with Facebook from July 2019

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Top Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. Facebook has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account. If your account is disabled then click here https://www.facebook.com/help/contact/260749603972907 and you have access to your email or phone number you may be able to recover your account.
The issue in GetHuman-nohmercy's own words
A while ago I created a Facebook page for my e-commerce store Noh Mercy Clothing. I was planning on using Facebook ads to optimize growth for my business however my account has become disabled and I cannot use my phone number to create a new account. I dug around and wasn't able to find an explanation however I did remember that I changed my profile name to Noh Mercy temporarily and I likely forgot to change it back. My account was fairly new and I had already paid for a few ads for my page. I would be open to either recovering this account, or creating a new account altogether however, I am unable to use the same phone number more than once so I am at a bit of a standstill... I would love to have access to Facebook's advertising programs as they are crucial for a successful E-Commerce store. Would love to hear back with any additional info or any potential solutions to this issue. Like I said, I am very interested in running advertisements on Facebook*Instagram for my store.*Thanks, Josh*N*****@***.com * **(***)***-****

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Facebook

Recover Disabled Account issue
Reported by GetHuman-nohmercy
Jul 12th, 2019 - 2 years ago
Not resolved
Seen by 13 customers so far
Similar issue to 554965 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License

Timeline

GetHuman-nohmercy started working on this issue
Jul 12th, 2019 7:22pm
GetHuman-nohmercy indicated the issue is not fixed yet.
Jul 13th, 2019 12:58am
GetHuman-nohmercy indicated the issue is not fixed yet.
Jul 13th, 2019 12:59am
GetHuman-nohmercy indicated the issue is not fixed yet.
Jul 13th, 2019 10:14pm
GetHuman-nohmercy indicated the issue is not fixed yet.
Jul 13th, 2019 10:15pm
GetHuman-nohmercy indicated the issue is not fixed yet.
Jul 23rd, 2019 12:18am